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Powered by Zoho Desk, Mercedes-Benz India is able to create and maintain high levels of customer satisfaction. Mercedes-Benz India. Sign in to manage support conversations with your customers and prospects. Try the industry’s first context-aware customer service software.
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Zoho Desk provides custom views and Work Modes that automatically organize tickets based on time due, priority, CRM status, and more. This helps agents save time deciding which ticket to solve first.
Secure password manager for individuals, teams, and large enterprises to store, share, and manage passwords and sensitive information. Take control of your business with Zoho's powerful desktop applications. Streamline your workflows, organize tasks effortlessly, and achieve greater productivity.
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Self-service Portal. We are here to help! If you can't find the answer to your questions in our resources, submit a ticket and we will get in touch with you. Submit Tickets. Browse through our knowledge base to learn and master Zoho Desk and set up an efficient customer service in your organization.
Customers can track the status of their tickets submitted via various channels by accessing the Zoho Desk's help center. Customers can access the help center in two ways: Creating own user account by self-registration. Agents inviting the customers from the Contacts module. There are two options for inviting contacts to become Help Center users:
With Zoho Desk, we can do this from a single place. Paul Grimes VP of Marketing, Lubrication Engineers International Ltd. With a more structured way to attend every grievance that comes from a migrant worker and being able to see through the process until help is provided, HealthServe is now confident to head out for a larger audience. Michael Cheah Executive Director, HealthServe Ltd. Join our 100,000+ users around the world
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The Self-service portal allows users to resolve their issues by raising a request in the service queue, called as inbound request. It can be accessed by users who need assistance and will allow them to join an instant remote session for existing issues or submit new issues and be placed in a support queue. Setting up the self-service portal Assist.
