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  1. Feb 8, 2024 · Verify your identity. 4. Get a verification code. 5. Enter the code and reset the password. If you no longer have access to your security verification method, try changing the alternate verification methods. (or) if you no longer receive the code on alternate verification methods, your account might be locked.

  2. Sep 28, 2024 · We recommend checking out the following resources for help in regaining access to your account: · I can't sign in to my Microsoft account - Microsoft Support · Help with the Microsoft account recovery form - Microsoft Support · How to recover a hacked or compromised Microsoft account - Microsoft Support

  3. Jul 8, 2024 · Solutions from the Outlook team: • have the most updated version of Outlook. • manually set up the account as a Microsoft 365 account (not Outlook.com, as I was doing) • use cellular service not WiFi. this worked for me! finally able to get my school accounts on the mobile app. CY.

  4. Apr 17, 2022 · Then logout completely from the business and personal account. After that you have to remove the old login information using the credential manager. Go to the credential manager using [Windows key -> "CMD" -> enter -> "control keymgr.dll" -> enter] or. [Open the classic control panel -> click on "credential manager"]

  5. Aug 24, 2016 · Before you log into either account clear you cookies. If you are using a browser to access your mail more often than not you can fix the problem you are having by clearing all the cache and cookies in your specific browser. *For Firefox: Press CTRL+SHIFT+DEL simultaneously and click Clear Now.

  6. Jun 24, 2024 · For my suggestion, you may try to get the app password from your provider, copy it, and then paste it when prompted for your account password in New Outlook. If the app password not working and New Outlook is repeatedly asking for an app-specific password, you may try the following workaround to fix this case:

  7. Sep 15, 2018 · Open Outlook in safe mode and then try to attach an attachment: 1. Close Outlook. 2. Press the windows key+R on the keyboard to open the Run window. 3. In Run window and type outlook /safe (space between 'outlook' and '/'.) If you are able to work with Outlook without any problem then the issue might be due to add-ins.

  8. Jan 16, 2024 · Select Uninstall to begin the uninstall process. To reinstall new Outlook: Open classic Outlook for Windows. In the top corner, you'll see a toggle to Try the new Outlook New Outlook for Windows toggle. Select this toggle to download the new app and you will switch to the new Outlook for Windows. I pulled the steps from this article https ...

  9. Feb 6, 2020 · Logging into outlook.com will reopen the mailbox, although it will be empty. (The same applies to OneDrive). If you haven't accessed the Microsoft account in 5 years it will be deleted (closed for good). Note that this changed as of August 30, 2019: Microsoft accounts will be closed after 2 years of inactivity.

  10. Feb 4, 2021 · If the problem persists, to see if it is related to the account added in your Windows, please kindly go to Windows Settings > Accounts > Email & accounts and remove your work account here. Then please try adding it into your Outlook again to see if it helps. Hope this helps.