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1. www.verint.com › verint-customer-engagement-platformVerint Open Platform

   www.verint.com › verint-customer-engagement-platform

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   With Verint, the customer journey is connected across these touchpoints, so you can: More accurately forecast incoming work; Continue the customer journey from wherever it started; Connect workflows with the rest of the enterprise; Verint Open Platform provides a connected experience across all customer engagement use cases across the ...

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     Verint. Products; Solutions; For Customers; Resources;...

   • Customer Engagement Leaders

     Verint Open Platform. Deliver fast ROI and best-of-breed CX...

2. www.verint.com › resources › verint-open-platformVerint Open Platform

   www.verint.com › resources › verint-open-platform

   Verint Open Platform: Designed with Data and AI at the Core . Platform delivers broadest capabilities and easily connects with your existing applications. Listen, analyze, and act. Automate interactions. Improve quality of people and bots. Use AI for contextual routing.

3. Videos

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     Dan Bodner- Introducing Verint Open CCaaS Platform

     24 Aug 2023

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     Verint Open Platform Enables MSC Industrial to Deliver Seamless Customer Experience

     1 Mar 2024

     124 views

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     Deliver Exceptional Customer Experiences with the Verint Customer Engagement Cloud Platform.

     21 Mar 2022

     1K views

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4. www.verint.comVerint Customer Engagement

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   Verint Open Platform. Deliver fast ROI and best-of-breed CX automation with an AI-powered Open CCaaS platform. +. Verint Da Vinci™ AI. Inject AI directly into workflows and put AI at your fingertips. Open approach to AI future proofs your investment. +. Engagement Data Hub.

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5. aws.amazon.com › marketplace › ppAWS Marketplace: Verint Open Platform

   aws.amazon.com › marketplace › pp

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   Verint Open Platform increases customer experience (CX) automation in your contact center and other customer touchpoints with our open approach powered by data and AI. With Verint, brands get AI Business Outcomes Now.

6. finance.yahoo.com › news › verint-open-ccaasVerint Open CCaaS Platform Named Best Customer Engagement ...

   finance.yahoo.com › news › verint-open-ccaas

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   Dec 20, 2023 · Launched in June 2023, the Verint Open CCaaS Platform offers a unique open architectural approach, distinguishing itself from other market offerings. Verint's platform enables...

7. www.businesswire.com › news › homeVerint Open Platform for Retailers Showcased at NRF 2024 ...

   www.businesswire.com › news › home

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   Jan 11, 2024 · Verint® (NASDAQ: VRNT), The Customer Engagement Company®, today announced it will demonstrate its open platform capabilities for retailers at NRF 2024.

8. People also ask

   What is Verint platform?

   • Verint Platform was built to increase your CX automation and deliver AI business outcomes now. Register for Engage 2024 Today! A bank contained 10M interactions (80% containment rate) through AI-driven self-service with Verint IVA.

   Verint CX Automation

   www.verint.com/

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   How many companies use Verint's open customer engagement platform?

   • More than 10,000 organizations in 175 countries – including over 85 of the Fortune 100 companies – rely on Verint’s open customer engagement platform to harness the power of data and AI to maximize CX automation. Verint, The Customer Engagement Company, is proud to be Certified by Great Place To Work. Learn more at Verint.com

   Verint Open CCaaS Platform Named Best Customer Engagement Soluti…

   finance.yahoo.com/news/verint-open-ccaas-platform-named-133000301.html

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   What is Verint & how does it work?

   • Verint's platform enables organizations to modernize contact center operations at their own pace while leveraging AI to drive CX automation. This approach enhances agent and customer experiences by unifying engagement data, ensuring continuous AI training, and augmenting the human workforce with specialized AI-powered bots.

   Verint Open CCaaS Platform Named Best Customer Engagement Soluti…

   finance.yahoo.com/news/verint-open-ccaas-platform-named-133000301.html

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   What is Verint open CCaaS?

   • Verint demonstrated its prowess in improving experiences, innovation, and partner execution strategies that set it apart in the competitive landscape. Launched in June 2023, the Verint Open CCaaS Platform offers a unique open architectural approach, distinguishing itself from other market offerings.

   Verint Open CCaaS Platform Named Best Customer Engagement Soluti…

   finance.yahoo.com/news/verint-open-ccaas-platform-named-133000301.html

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9. www.cxtoday.com › contact-centre › verint-announcesVerint Announces Open CCaaS Platform at Verint Engage 23

   www.cxtoday.com › contact-centre › verint-announces

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   Jun 13, 2023 · Verint has unveiled a CCaaS platform, which the vendor suggests will “transform” the contact center landscape. Launching the platform at its hallmark Engage event, Verint also introduced a new concept: Open CCaaS, which inspired the CCaaS solution. To understand this concept, consider the challenges companies often face with CCaaS platforms.