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  2. If you are unable to complete a purchase, contact Steam Support with detailed information, including your Steam account name and the exact error message that you are seeing. I am currently travelling to another country, and my purchases are failing. How can I resolve this issue?

  3. May 15, 2024 · Steam taking too long to confirm your purchase? Here are all the ways to fix pending purchase (transaction) error on Steam.

    • Anoop Varghese
  4. Apr 7, 2022 · There is a chance that the Steam Store for the item that you’re purchasing may have an error. This can be fixed by canceling that particular purchase, then trying to buy it later.

  5. Aug 30, 2021 · I wanted to buy some games on steam, when an error happened, it said: An unexpected error has occurred. Your purchase has not been completed. I was wondering how I would get to fix I tried doing this: Deleting everything in the steam directory except for userdata, steamapps, and steam.exe then restart device.

    • Retry your purchase. The first thing you should do is retry your purchase. It is very much possible that your transaction is failing because of some temporary issue or glitch, leaving you unable to buy a game.
    • Relaunch Steam. Now, before you get into advanced troubleshooting methods, you must restart your Steam client and see if the problem is resolved. In case there are some temporary errors or the app is not correctly started, this quick method should fix the purchase issue on Steam.
    • Check the server status of Steam. The next thing you should do is check the server status of Steam. If the servers that are responsible for making game purchases and downloads on Steam are down currently, you will face the problem at hand.
    • Make sure your internet connection is stable. You might be unable to make game purchases on Steam if your internet connection is weak and unstable. Online purchases require an active internet connection without any disruptions.
  6. Jan 13, 2024 · Encountering the frustrating “purchase not completed” message on Steam? Don’t let it hinder your gaming experience. Learn effective solutions to quickly fix this issue and get back to enjoying your favorite games hassle-free.

  7. Nov 23, 2023 · Fix 1: Cancel the pending transaction. Open the Steam desktop app. Click on your Steam name in the top right corner. Account details > View purchase history. Select the pending transaction. Cancel this transaction > Cancel my purchase. Fix 2: Contact Steam support. Contact Steam support here: help.steampowered.com.