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Apr 23, 2024 · Where Refunds Apply. The Steam refund offer, within two weeks of purchase and with less than two hours of playtime, applies to games and software applications on the Steam store. Here is an overview of how refunds work with other types of purchases.
Jan 10, 2023 · Steam will offer refund for in-game purchases within any Valve-developed games within forty-eight hours of purchase, so long as the in-game item has not been consumed, modified or transferred. Third-party developers will have the option to enable refunds for in-game items on these terms.
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Today we have updated a portion of our Refund Policy regarding pre-purchased titles. This change covers titles that are in pre-purchase and offer “Advanced Access”. Playtime acquired during the Advanced Access period will now count towards the Steam refund period.
Sie können eine Rückerstattung für Steam-Guthaben innerhalb von 14 Tagen nach Kaufdatum auslösen, sofern Sie das Guthaben über Steam bezogen haben und dieses Guthaben noch nicht verwendet wurde. Erneuerbare Abonnements
For these purchases, refunds can only be issued to the user's Steam Wallet. In your country, the following payment methods support refunds: PayPal; Visa; MasterCard; American Express; Discover; JCB; For more information about refunds on Steam, please see the Steam Refunds page.
Bạn có thể yêu cầu hoàn trả tiền đã nạp vào ví Steam trong vòng mười bốn ngày sau khi mua, với điều kiện giao dịch được thực hiện trên Steam và bạn chưa tiêu gì bằng khoản số dư đó.
We are excited to announce Steam Families, available today in the Steam Beta Client. Steam Families is a collection of new and existing family-related features. It replaces both Steam Family Sharing and Steam Family View, giving you a single location to manage which games your family can access and when they can play.
Pengembalian Dana didesain untuk menghapus risiko berbelanja game di Steam—bukan sebagai cara untuk mendapatkan game gratis. Jika kamu menyalahgunakan fitur pengembalian dana ini, kamu tidak akan bisa menerima pengembalian dana lagi.
Sep 22, 2024 · Our on-going goal with Steam is to improve the experience of our users in all areas, including customer support. We believe that by sharing this data, we'll be able to spot problems earlier, identify areas for improvement, and to ultimately create better customer support experiences.
