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Most issues can be resolved by following easy troubleshooting steps. First step: Try performing a soft reset. Point the remote control at the illumination LED or status LED. On the remote control, press and hold the POWER button for at least 5 seconds or until a Power off message appears. Notes: The TV restarts automatically.
- Troubleshooting Unexpected Symptoms and Issues on a Google TV Or Android TV
The next steps will depend on your TV menu options: Select...
- [VIDEO] BRAVIA TV troubleshooting tips
This video provides a few tips to troubleshoot and fix...
- Troubleshooting Unexpected Symptoms and Issues on a Google TV Or Android TV
- Led Keeps Blinking on The TV
- Unresponsive Remote Control
- Missing Channels and Signal Quality
- The TV Has No Picture
- TV Freezes
- TV Has No Sound
- TV Has No Internet Connection
- Firmware Update Issues
- App Is Unavailable For My TV
- App Not Working
If the LED keeps blinking on your TV, it means your TV needs a soft reset or power reset. Follow the instructions above.
Before proceeding to any troubleshooting, make sure that the remote control has fresh batteries. No sense in rebooting only to find out you only need a fresh set of batteries! Assuming your batteries are good but you still encounter a sluggish remote control response, you will need to reset the remote. Resetting the remote control is simple: 1. Jus...
There are a few issues that could be causing missing channels or poor signal quality. 1. If there is no signal for a particular channel or if you cannot find a channel on the TV, you need to retune your TV. 2. If you see some lines or if the screen is acting up, including the home screen, do a soft reset or power reset. Should the problem persist, ...
If your TV is not displaying a picture, the first thing you should do is press the Home screen button. If the Home screen appears, you should check for any loose connections between external devices or if there is a signal interruption if watching TV channels. But if the Home screen does not appear, there’s a good chance that the display itself has...
If your TV freezes, you will need to resolve this through a soft reset (for Android TVs) or power reset (for non-Android TVs).
If you are experiencing no sound at all from your TV, check where the audio output is routed to. You can access this option through the Settings menu. Here, you will be able to select the audio output of your TV. This should come in handy if you route your TV audio to different speakers for different applications. If you are using headphones, some ...
To fix your Wi-Fi problems, follow these steps. 1. Go to Settings, then Network. 2. Open Network setup, and click on Easy. 3. Select Wi-Fi and your connection method. Another thing you can do is conduct a Network Diagnosis. 1. Go to Settings and Internet Network, under the Network and Accessories sub-menu. 2. Open Advanced Settings and click on Net...
A common issue here is that the TV does not work after a firmware update. You can resolve this through a soft reset. If the firmware update could not be completed, do a soft reset or power reset of the TV then retry downloading the firmware.
If you are looking for a certain app, but it does not appear in the App Store, it means it is not available. The Google Play Store for Sony TVs only displays apps that can be installed.
If an app you installed on your TV is not working, you can clear the cache and data. To clear cache and data: 1. Go to Settings and select System Apps under the Apps menu. 2. Click on clear cache and check if the app works. If it does not work, you can then clear the data. 3. Should it still fail, uninstall the app, then reboot your TV. 4. Then rei...
How to troubleshoot TV picture and screen issues. There are lines on the screen, the screen is blurred, has double images, is too bright or dark, or has odd colors. Applicable Products and Categories of This Article. Try a solution based on the issue you are experiencing:
Jun 20, 2024 · Most issues can be resolved by following easy troubleshooting steps. First step: with the supplied remote control, perform a soft reset. Point the remote control at the illumination LED or status LED.
Mar 6, 2024 · This video provides a few tips to troubleshoot and fix potential issues with your BRAVIA TV, including: No power issues. Slow performance / Unresponsive apps / Other issue. How to restart your TV.
Feb 27, 2024 · This video provides a few tips to troubleshoot and fix potential issues with your BRAVIA™ TV, including: Slow performance; Power reset of the TV or router; App issues; Self-diagnostic tool; Factory reset; Reaching additional Sony support resources
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Mar 4, 2024 · If you own a Sony Bravia, you can troubleshoot most issues with the device by following the instructions in the Sony Bravia TV manual. You can fix some problems like freezing or hanging by restarting your TV and try again.
