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When you accidentally delete Outlook items, such as email messages, calendar appointments, contacts, or tasks, you can often recover them if they are in your Deleted Items or Junk Email folders. In some cases, you can even recover items after the Deleted Items folder is emptied.
Some users reported using the email recovery tool can be helpful to some extent in recovering previously deleted email messages from the purges. You need to go to Outlook.com webmail in order to perform the recovery process. (see screenshot below).
Professor Robert McMillen shows you how to restore deleted emails in Outlook 2019
- 2 min
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- Tech Pub
- The Difference Between a Soft and Hard Delete
- How to Recover Hard-Deleted Messages
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When you "soft delete" an email, by selecting it and either using "Delete" on your keyboard or clicking the "Delete" option in Outlook, the message is sent to the Deleted Items folder. It will generally stay in the Deleted Items folder until you empty the folder (although your company administrators may have changed this to empty your Deleted Items folder automatically on a regular basis). Emptying the Deleted Items folder is known as a "hard delete" because it deletes the message from Outlook on your computer entirely. You can also "hard delete" a message from any folder in Outlook by using SHIFT+Delete on your keyboard, which deletes it without sending it to the Deleted Items folder.
If you've soft-deleted a message by accident, go to the Deleted Items folder, find the message, and move it back to the folder from which you deleted it. If you've hard-deleted a message, you'll need to use the "Recover Deleted Items" tool.
When an email is "hard-deleted," it is moved to a hidden "Recoverable Items" folder in Exchange. By default, the retention period for these deleted emails is 14 days. This means that for 14 days after you've "hard deleted" something from Outlook, it will sit in the "Recoverable Items" folder before being permanently deleted (and being completely unrecoverable). So unless your email administrator has changed the default, you've got 14 days to use Outlook's "Recover Deleted Items" tool to get your accidentally deleted email back.
You can access this tool in one of three different places:
Select the Deleted Items and look at the top of the folder pane for the "Recover items recently removed from this folder" option.
Head to Home > Recover Deleted Items from Server.
Head to Folder > Recover Deleted Items.
All of these options launch the same Recover Deleted Items tool, which displays a list of items in the Recoverable Items folder.
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Oct 17, 2021 · Explore options to recover deleted email messages in Microsoft Outlook for Windows and Mac. Have you thought of them all? Updated to include Outlook 2019.
- Heinz Tschabitscher
Mar 3, 2023 · Luckily, it’s often possible to recover deleted emails or deleted folders in the Outlook web app or desktop app, with a bit of work. In this step-by-step tutorial, we’ll explain how to recover a deleted folder in Outlook.
May 9, 2018 · 1. How to Find Lost Emails in MS Outlook. If one of your emails is missing, here’s where to check first: Archive folder. Deleted Items folder. Junk email (or Spam) folder. You can find these folders in the Navigation Pane on the left of your MS Outlook inbox: You can often find missing emails in the folders shown here.
