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Built on the open Verint Cloud Platform, Verint Experience Management solutions are powered by Verint Da Vinci ™ AI and Analytics to combine next-gen AI with quality customer engagement
Sep 9, 2020 · Verint Experience Cloud is a comprehensive offering for omnichannel experience management providing a complete view of direct, indirect and inferred VoC feedback from across key customer engagement channels with a powerful, automated analytics engine to deliver actionable insights.
Proactive Action: Use Verint’s digital listening engine to detect and resolve struggles in real-time, improving NPS, revenue, and web containment rates. AI-Powered Predictive Modeling: Apply AI-powered predictive modeling to understand customer behaviors and prioritize value-driven improvements.
Only Verint makes delivering exceptional experiences easy by enabling organizations to process and analyze direct feedback from multi-channel surveys, and more. The Verint Experience Cloud...
Sep 9, 2020 · Verint Experience Cloud is a comprehensive offering for omnichannel experience management providing a complete view of direct, indirect and inferred VoC feedback from across key customer ...
Deliver fast ROI and best-of-breed CX automation with an AI-powered Open CCaaS platform. Inject AI directly into workflows and put AI at your fingertips. Open approach to AI future proofs your investment. Make all of your interaction and experience data available for analysis in an open, unified and cohesive way.
Nov 17, 2021 · The new functionality, powered by Verint Da Vinci ™ AI and Analytics, helps organizations connect with customers on a more empathic and human-level, empowering agents with in-the-moment ...
Verint delivers customer experience automation. Companies use the Verint Open Platform and Verint's team of AI-powered bots to deliver tangible AI business outcomes across the enterprise. Verint helps brands elevate CX while simultaneously lowering costs and realizing significant ROI and business outcomes now.
Jun 13, 2023 · LAS VEGAS-- ( BUSINESS WIRE )-- ENGAGE 2023 – Verint ® (NASDAQ: VRNT), The Customer Engagement Company ®, today introduced Verint Enterprise Experience Management (XM) which offers powerful...
Part of Verint Open Platform. Verint elevates every experience with an open approach to customer engagement. Powered by Verint Da Vinci AI, the Open Platform works with your existing ecosystem to drive CX automation while seamlessly delivering experiences across channels and uniquely supporting your workforce of humans and bots at scale. Learn More
