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  1. Access IRCTC's reservation charts for train bookings and seat availability online.

  2. Fully WL passengers opted for VIKALP should check PNR status after charting. No extra charges shall be taken from passenger or any refund shall be provided for difference of fare. Either all passengers of a PNR or none will be transferred to alternate train in same class.

  3. check PNR status also after preparation of charts of the alternate train for final status. This information will be available on Call Centre (139), PRS Enquiry Counters,

  4. Passenger details (Viz.name, age, gender, booking status, current status) and journey details will be displayed on the website. Once the passenger confirms full cancellation of PNR will be done and PNR will be marked as Cancelled but not refunded in the system. Seat/berth will be released.

  5. Cancellation of e-Tickets after the preparation of Reservation charts: For Normal User:- E-ticket cannot be cancelled after chart preparation. Users are requested to use the online TDR filing for such cases and track Status of the refund case through tracking service provided by IRCTC. TDR can be filed as per Railway rules:

  6. Passenger who has booked etickets can change his Boarding station online before 24 hours of the scheduled departure of the train w.e.f. 28-Jan-2016. In case a passenger has changed the boarding point he will lose all the rights to board the train from the original boarding point.

  7. 14. I have a waitlisted ticket. Can I check my ticket status on Bookmytrain.com? You will be able to check the status of your waitlisted tickets by logging in to your Bookings History. Just click on the PNR status and the current status will be displayed.

  8. preparation of reservation chart, names of all such passengers booked on that Passenger Name Record (PNR) will be dropped from the reservation chart and refund of full fare will be credited back to the account from which booking transaction took place, without deducting any cancellation charges. 5.

  9. Procedure for Cancellation of I-Tickets. Cancellation of tickets before departure of trains: Cancellation of I-Tickets can be done at any computerised reservation counter across the country and a cancellation ticket obtained. NO CASH REFUND will be given. Service Charge is also not refundable.

  10. Access IRCTC e-Ticketing website by providing correct Username and Password on Login screen. If user wishes to cancel his e-ticket, go to 'My Transactions' and Click 'Booked Ticket History' link under My Account menu. Your booked tickets will be displayed, select the ticket to be cancelled and click on 'Cancel Ticket”.