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  1. Access your test results. No more waiting for a phone call or letter – view your results and your doctor's comments within days.

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      Access your medical records, test results, and manage...

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    • MyChart

      If you do not remember any of this information, or you do...

  2. MyChart is a secure online platform that lets you access your health information and communicate with your care team. Learn how to sign up, log in, and use MyChart features such as test results, prescriptions, appointments, and more.

  3. Log in with MyChart to access your patient account, make appointments, and pay bills online. If you don't have an account, you can create one easily on the Duly Health and Care website.

    • What Can You Do in MyChart?
    • Is MyChart Appro­Pri­Ate For Urgent Matters?
    • Is MyChart Secure?
    • How Will I Know When My Infor­ma­tion Is Updat­Ed in MyChart?
    • Can I Also See My Fam­I­Ly Mem­Bers’ Health Records?
    • How Do I Sign-Up For MyChart?
    • What If I Need More Infor­ma­tion Than Is avail­able Through MyChart?
    • Who Do I Con­Tact with ques­tions Regard­Ing MyChart?
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    View Your Med­ical Record

    1. Review med­ica­tions, immu­niza­tions, aller­gies, view health reminders and upcom­ing appoint­ments, med­ical his­to­ry and cur­rent health issues. 2. View lab and radi­ol­o­gy test results. 3. Review health edu­ca­tion top­ics and vis­it summaries. 4. View or print a Health Summary.

    Com­mu­ni­cate With Your Care Team

    1. Com­mu­ni­cate secure­ly with your physi­cian regard­ing non-urgent issues regard­ing clin­i­cal con­cerns, past vis­its, test results, med­ica­tions, etc. 1.1. MyChart mes­sages with your physi­cian may be eli­gi­ble for billing. Learn moreabout Med­ical Care Through MyChart messages. 2. Send a mes­sage to cus­tomer ser­vice (regard­ing claims or billing) 3. Send a com­plet­ed med­ical his­to­ry form.

    Man­age Your Appointments

    1. Sched­ule well-child check-ups, annu­al phys­i­cals and fol­low-up vis­its with your pri­ma­ry care physician. 2. View details of your past and upcom­ing appointments.

    Please do not use MyChart to send any mes­sages requir­ing imme­di­ate atten­tion. For urgent med­ical mat­ters, please call your doctor’s office.

    We take great care to ensure your health infor­ma­tion is kept pri­vate and secure. Access to infor­ma­tion is con­trolled through per­son­al IDs and pass­words. MyChart uses the lat­est encryp­tion tech­nol­o­gy. All MyChart mes­sag­ing is done while you are secure­ly logged on to our web­site or the MyChart mobile app.

    When you first login to MyChart, you pro­vide an e‑mail address for alerts. These alerts will not con­tain spe­cif­ic infor­ma­tion from your MyChart account; rather they are noti­fi­ca­tions that you have updat­ed infor­ma­tion to review in MyChart (such as new test results, a mes­sage or appoint­ment reminder).

    Yes, this is called ​“proxy” access. For a child under 12, this allows a par­ent or legal guardian to log into their per­son­al MyChart account, and view infor­ma­tion regard­ing their child. Per State and Fed­er­al guide­lines, after the child becomes 12 the par­ent will still have access to appoint­ments and be able to send mes­sages but will hav...

    If you have sched­uled an appoint­ment online, by phone or in per­son and pro­vid­ed your email address or mobile phone num­ber, you will receive an acti­va­tion code via email or text mes­sage to set up your MyChart account. If you do not yet have an appoint­ment sched­uled, you can receive an access code for your own health record infor­ma­tion, ...

    If you need more infor­ma­tion than what is avail­able through MyChart, please vis­it our Med­ical Records Requests pageto com­plete the Autho­riza­tion for Release of Health Infor­ma­tion Form.

    Ask the staff at your doctor’s office or call the MyChart Help Desk toll-free at 1 – 855-2MY­CHART (1−855−269−2427).

    Learn how to access your health information and communicate with your care team online with MyChart. Find out how to sign up, manage your appointments, request prescription refills, and more.

  4. If you forgot your MyChart username, you can verify your personal information and get it sent to your e-mail. For DuPage Medical Group, call 1-855-269-2427 if you need help or are new to MyChart.

  5. Welcome to your Patient Portal. Get started by verifying your access code, which you can find in the email, text, or print-out your provider gave you. Access Code. Already have an account? Sign in. help Questions? View our Patient Help Center. All data is securely encrypted. Translation: English.

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  7. Access your MyChart account and manage your healthcare online with the Duly Health and Care app. Schedule appointments, message your doctor, view test results, refill medications and more with this secure patient portal.