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  1. If you forgot your password or username, or you can’t get verification codes, follow these steps to recover your Google Account. That way, you can use services like Gmail, Photos, and Google Play. Tips: Wrong guesses won’t kick you out of the account recovery process. There's no limit to the number of times you can attempt to recover your ...

  2. Empty your trash. On your computer, go to Gmail. On the left, click More Trash. On the left of each message you want to permanently delete, check the box. At the top, click Delete forever. Tip: To delete all messages in your trash, in the notification, click Empty Trash now.

  3. Use the Gmail Message Recovery Tool to recover emails deleted due to unauthorized access.

  4. Forgot the email address you use to sign in. To find your username, follow these steps. You need to know: A phone number or the recovery email address for the account. The full name on your account. Follow the instructions to confirm it’s your account. You’ll find a list of usernames that match your account.

  5. If you don’t get an email: Check your Spam or Bulk Mail folders. Add noreply@google.com to your address book. To request another email, follow the steps to recover your account . Check all email addresses you might've used to sign up or sign in to your account. 2. Choose a password that you haven't already used with this account.

  6. On your computer, open Gmail. In the search box, click the Down arrow . Click the All Mail drop down, then select Mail & Spam & Trash. Enter some information that’s in the missing email. If you're not sure about exact words or details, leave the fields blank. At the bottom of the box, click Search .

  7. Retrieve data from Vault. If your organization uses Google Vault, you might be able to retrieve data older than 25 days. If the data was subject to retention rules or holds, you can search for and export the retained data. You can’t directly restore the data to the user’s Gmail account. For details, go to Get started with Vault search and ...

  8. Retrieve username. If you can't remember your username, follow these steps to retrieve it: Visit the Gmail username recovery page. Enter your recovery email address in the 'Email' field and click submit. Type the letters in the distorted picture in the appropriate field, and click Submit. A list of any usernames associated with that recovery ...

  9. Choose an amount of time to unsend a message. On your computer, go to Gmail. In the top right, click Settings See all settings. Next to "Undo Send," select a Send cancellation period of 5, 10, 20, or 30 seconds. At the bottom, click Save changes.

  10. Tips to complete account recovery steps. Secure a hacked or compromised Google Account. Recover a recently deleted Google Account. Why your account recovery request is delayed. Change or reset your password. Can't sign in to your Google Account. Signing in with an Apple device. Protect Your Identity Online. Get step-by-step visual guides on the ...