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  2. Follow these steps to let Outlook diagnose and fix errors in your Outlook mail profile that might be causing the issue. Do you have a Microsoft 365 account? The Microsoft Support and Recovery Assistant can diagnose and fix several Outlook issues for you, including fixing your Outlook profile.

  3. Jul 20, 2022 · When Microsoft Outlook fails to connect to your email server, you stop getting incoming emails and can’t send new emails from your end. This situation prevents you from performing any email-related tasks. Luckily, there are ways to get around this issue.

  4. If you can't choose any of the menu options, type inside an email message, calendar event, or contact, Outlook may have frozen. There are three steps you can take to try to get Outlook working again.

    • Check Your Internet Connection. When Outlook stops syncing emails, the first thing to do is check your internet connection. Your connection may not be working, causing Outlook to unable to send and receive emails.
    • Disable Outlook's Offline Mode. Outlook has an offline mode that allows you to work with your emails without being connected to the internet. This mode may be enabled, causing the app to not sync your emails.
    • Manually Update Your Email Folders. When Outlook's automatic sync fails, manually force the app to sync your email folders. This only requires clicking a single button in the app.
    • Change Your Email Sorting Order. You or someone else may have sorted Outlook emails in such a way that the most recent ones aren't displayed at the top.
  5. Jan 24, 2024 · When you can't send or receive Microsoft 365 email, use these steps to find and fix problems with Outlook.

  6. Aug 16, 2024 · Learn six ways to troubleshoot Outlook's connection issues, such as using safe mode, SSL encryption, account repair, and Office repair tool. Follow the step-by-step instructions and screenshots to resolve Outlook's connection problems.

  7. Aug 9, 2022 · Some fixes include disabling offline mode, ensuring your internet connection is working, and turning off Outlook’s problematic add-ins. Table of Contents. Fix Outlook by Disabling Offline Mode. Make Sure Your Internet Is Working. Access Your Emails on the Web. Restart Your Windows PC to Fix the Outlook Disconnected Error. Update Microsoft Outlook.