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3 days ago · The Direct Line. To speak with an HBO customer service representative, you can call the HBO customer service telephone number: 1-800-GET-HBO (1-800-438-4226). This number is available for customers in the United States. If you're calling from outside the U.S., you may need to check HBO’s official website for international contact numbers.
May 23, 2023 · HBO Max won folks over by going beyond the HBO archives, adding in prestigious brands such as Studio Ghibli and the Criterion Collection. We're curious to see how much the HBO Max...
- Managing Editor (Entertainment, Streaming)
- The HBO Max streaming service brings high-end shows and big blockbusters together
- The One-Minute Review
- HBO Max price and availability
- HBO Max app design and UI
- HBO Max content library
- HBO Max quality and viewing experience
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HBO Max rockets into the streaming stratosphere with a hefty content payload – by far its most enticing quality. Boasting an impressive 10,000 hours of shows and movies, curated from a wide range of “hubs”, you won’t be hanging around waiting for new content to drop. With options to create multiple profiles, parental controls, offline downloads and the choice to watch over several screens simultaneously, it’s primed for household usage.
This isn't HBO’s first streaming service, after all: it follows on from the existing HBO Now and HBO Go. While under the HBO banner, the Max service hails from both WarnerMedia and HBO, under the stewardship of parent company, AT&T. What does this mean? Well, for starters: the variety of content available is staggering. Included in its array of content hubs: the entire HBO catalog, the DC Universe, TCM, CrunchyRoll, Looney Tunes, Studio Ghibli, and Cartoon Network.
- Click to head to the HBO Max website to find out more and sign up
We haven’t even touched on other licensing exclusives secured by AT&T, such as Friends, Doctor Who, Fresh Prince of Bel-Air and the Lord of the Rings trilogy.
•1 month plan - $9.99 per month ($9.99 total cost)
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•$14.99 per month and free for direct HBO Now subscribers
•Only available in the US right now
•Not streaming on Amazon or Roku
Currently, HBO Max is only available in the US.
For HBO newcomers, it’s easy. You sign up for a free seven-day trial and then pay the $14.99-a-month subscription fee.
The question is, do existing HBO subscribers have access to HBO Max? While the $15 fee remains the same, the question of the free upgrade to HBO Max depends on a number of factors.
•Familiar app design
•More human-like recommendations
•Useful sub-categories
Why reinvent the wheel? So goes the thinking behind the HBO Max app, which, if you’ve used Netflix, Amazon Prime, Hulu or Disney Plus apps, will feel delightfully familiar. Content is presented in rows, under various categories and headings.
Take a scroll down the home screen and after the top banner, you’ll find (at the time of writing) Featured Series, Max Originals, Features Movies, Harry Potter, HBO Series: Editor’s Picks, and then the HBO Max Hubs.
Click on one of the hubs, and you’ll arrive at that specific content vertical. At the top, you’re given the option to toggle a tab from Featured (the default setting) or A-Z. On Featured, for example, the DC brand includes a sliding banner of spotlighted content, then different DC-specific headings like Epic Origin Stories, or Gotham’s Joker.
•The HBO content library here is world-class
•Plenty of great non-HBO offerings
•Thin launch slate of originals, though
This is where HBO Max shines. It’s tough trying to pin down HBO Max’s strategy in terms of luring in customers: which piece of the content pie is the bait? In terms of volume, the sheer amount of content here certainly puts its fellow mainstream competitors, Netflix, Amazon Prime, et al. in the shade.
The current content libraries available, also known as the HBO Max hubs, are HBO, DC, Sesame Workshop, TCM, Studio Ghibli, Cartoon Network, Adult Swim, CrunchyRoll and Looney Tunes.
Warner gets the limelight in terms of where its content is positioned in the app. That’s no surprise considering the billions AT&T sunk into securing licensing deals for shows like Friends, The Big Bang Theory, The Fresh Prince of Bel-Air and Rick and Morty, as well as content from other Warner subsidiaries such as New Line Cinema (the entire Nightmare on Elm Street series is here).
•No 4K/HDR content yet
•Watching on a mobile device is perfectly fine
•In line with HBO's existing offerings
The large majority of users who choose to access HBO Max through smartphones, tablets, and smart TVs, will be satisfied with the default HD/SDR streaming option with Dolby Digital 5.1 audio.
Those whose TV set-up boasts 4K capabilities and HDR might already be accustomed to streaming 4K / HDR content through Netflix, Amazon Prime, Vudu, Disney Plus or Apple TV. While for Netflix, that quality boost comes with a $3 premium attached, taking its monthly subscription to $16 a month, for many the cost is worth it for the 4K HDR, Dolby Vision, and Dolby Atmos content thrown in too.
Sadly, HBO Max has yet to offer any 4K/HDR content.
You love the look of the content
HBO Max oozes promise, surpassing its rivals in terms of the amount of material available at launch, even if certain areas of its content libraries are a tad spotty. The breadth of content far outweighs any of its downsides, and is reason enough to scope it out.
You want a solid app experience
With distinctive content channels like Cartoon Network and CrunchyRoll, there's a curated feel to the way content is presented on the app that doesn't just feel like it's been dictated by an algorithm.
You're willing to wait for the biggest exclusives
Considering the titles included across the main hubs, alongside the slew of exclusive content and originals slated to drop in the future, HBO Max is poised as a serious contender to snag the streaming crown. It just might take a while for it to reach its full potential.
4K and HDR are deal breakers
Because of its lack of 4K and HDR content, the $14.99 price tag might seem steep, so we’d recommend hitting up the free seven-day trial to see if you’re amenable to your viewing set-up without those top-quality options.
You want to stream HBO Max through Amazon and Roku devices
The main hurdle users face at time of writing is access. WarnerMedia has yet to finalize deals with two major streamers, meaning Roku and Amazon users can't download the HBO Max app right now.
You're trying to spend less on streaming services
$14.99 may seem steep if you're not already subscribed to HBO. This price point is on the high side compared to its competitors, and this won't be an accessible cost to everyone.
Aug 8, 2023 · Max Review. Max (formerly HBO Max) is a newer streaming platform with 10,000 hours of content that everyone is going crazy for, such as The Last of Us. If you want to watch the newest movies fresh from the theaters, like Barbie, then look no further. Max is a combination of classic Max series, WarnerMedia movies, as well as new Original content.
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Jul 21, 2024 · Live news and sports. Ultimate tier includes far more 4K content than HBO Max. Cons. Relatively expensive. Ad-supported tier doesn't support offline downloads. Potentially dramatic library...
