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  1. If you forgot your password or username, or you can’t get verification codes, follow these steps to recover your Google Account. That way, you can use services like Gmail, Photos, and Google Play. Tips: Wrong guesses won’t kick you out of the account recovery process.

  2. If you forgot your password or username, or you can’t get verification codes, follow these steps to recover your Google Account. That way, you can use services like Gmail, Photos, and Google Play. Tips:

  3. You can change your password for security reasons or reset it if you forget it. Your Google Account password is used to access many Google products, like Gmail and YouTube.

  4. If you have forgotten your password or username, or you can’t get verification codes, follow these steps to recover your Google Account. That way, you can use services like Gmail, Photos and Google Play.

  5. If you don’t have another second step or forgot your password. Important: 2-Step Verification requires an extra step to prove you own an account. Because of this added security, it can take 3-5 business days for Google to make sure it’s you. Follow the steps to recover your account.

  6. Can't access recovery email address or phone number. After you select Forgot password and enter your username, we offer you recovery options in order to access your account. If you can't access these recovery options, you can click the link at the bottom of the page to verify your identity.

  7. Verify your Google Account. When you're setting up a Google Account with a non-Google email, we'll send a verification code to the email address you used to create the account. If you don't verify your address, you won't be able to create a Google Account.

  8. If you aren't receiving your password-assistance email, please follow the steps below: Check your inbox for an email with the subject line "Google Verification Code." If you don't use Gmail, check the inbox of the email address you use to sign in to your account.

  9. If you've added a recovery phone number to your account, Google can text you a code. This code can help you reset your password and get back in. Learn more about using your phone as a recovery option. You've signed up for 2-Step Verification.

  10. Copy one of the verification codes. Send the backup code to the user in an IM or text message. The user can sign in to their account using a password and the backup code.