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  2. If you forgot your username, you can use the Forgot Username? link on the MyChart login screen to recover it. To change your username to something different, you will need to reach out to your healthcare organization's MyChart support desk and request that they change it.

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      You can ensure that your account stays secure even if...

  3. What if I forgot or want to reset my MyChart password? If you do not remember your password or want to reset it, locate and click on the Forgot password? link.

  4. If you have an email address on file then your MyChart username will be sent to your email account. If you do not remember any of this information, or you do not have a valid email address on file, you will have to contact your MyChart help desk at 866-312-5023 to help you regain access to your MyChart account.

  5. Learn how to update your password, username, and use mobile authentication for quick access to your MyChart account.

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  6. www.mychart.org › HelpHelp | MyChart

    You can ensure that your account stays secure even if someone else has your username or password by turning on two-step verification. When this feature is turned on, you must enter a code that is sent to you by email or text message to log in to MyChart, in addition to using your username and password.

  7. Forgot Password? Return to the MyChart Home page. New Patient? New MyChart Account? SIGN UP NOW.

  8. If you do not remember any of this information, or you do not have a valid e-mail address on file, you will have to contact your MyChart help desk at 1-844-2NOVANT (266-8268) to help you regain access to your MyChart account.