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What is a good outcome statement?
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Does your outcome statement include more than one 'or'?
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Outcomes can be defined as: Statements that describe the desired quality (timeliness, accuracy, responsiveness, etc.) of key functions and services in an administrative unit. Operational statements that tell what services should promote (understanding, knowledge, awareness, appreciation, etc.).
Writing outcome statements. "Outcomes - are specific, measurable statements that let you know when you have reached your goals. Outcome statements describe specific changes in your knowledge, attitudes, skills, and behaviors you expect to occur as a result of your actions.
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Mar 20, 2024 · Here are a few examples of well-crafted outcome statements: "Policy, legal, and regulatory frameworks reformed to substantially expand connectivity to information and communication...
- Outcomes Not Outputs
- Specific
- Focused
- Segmented
- Meaningful
- Measurable
- Related
- Compelling
- Sensitive
- Manageable
My first tip to writing strong outcomes is to just make sure they are, in fact, outcomes and not outputs! Outputs tell me how much you did. Outcomes tell me what difference it made. Outputs tell me how busy you are. Outcomes tell me how effective you are.
Your outcome statements should make it perfectly clear what difference your program makes. I shouldn’t be left wondering, “What does that mean?” This often requires including an indicator in your outcome statement. Indicators answer “How do you know?” and “What does that look like?”
Sometimes organizations, especially when they are new to outcomes measurement, are hesitant to define success too narrowly, for fear they will then miss some of their impact and undersell their success. To avoid this, they often define their indicators broadly, leaving themselves lots of options. When your outcome statement includes more than one “...
While our outcomes need to be specific and clear, they also need to be defined for the program as a whole, inclusive of diverse participants and their experiences. However, not all clients participate at the same levels or in the same services. In those cases, I encourage organizations to specify “who” in their outcome statements, so they can defin...
Your outcome statements should be meaningful to your team. The data you collect should represent information that they value and trust. If you’re counting what’s easy to count instead of measuring what matters, you’re wasting time and energy. You’ve got a problem when your team looks at your outcome data and, instead of using it to make decisions a...
Your outcome statements should represent change that you can measure. To be able to measure it, you’ve got to be able to define it clearly (see above) and then have the tools, resources, and time to actually measure it. If you can’t measure it, can you say you’ve achieved it?
Many of us believe, based on experience, research, and theory, that our programs contribute to long-term impacts that can change the trajectory of our clients’ lives. Few of us, however, have the resources (time, money, or tools) to measure those long-term impacts. I encourage organizations to rely on research and theory to articulate the long-term...
Increasing the specificity of your outcome statements will often make them more compelling. Sometimes, though, you need to include a little extra of the “so what” when you’re reporting your outcomes, especially to your external stakeholders in documents like newsletters, annual reports, marketing pieces, and even grant reports. Not every reader wil...
By sensitive, I mean sensitive to change. I see a lot of organizations who set and achieve outcome goals consistently at 95% and above. Yes, this could mean your program is impressively effective and consistent. But, more often, it means you’ve defined success too broadly and set the bar too low. Time to step it up.
Don’t overdo it. Sometimes less is more. If you try to measure too much, too soon, you’ll burn your staff out and drown in data. Start small. Start focused. And then evolve based on learning along the way. How do your outcome statements stack up? Through our 12-month training and coaching program Operation: Outcomes, organizations receive the train...
Examples of properly formulated outcome statements are: Policy, legal and regulatory framework reformed to substantially expand connectivity to information and communication technologies (short to medium term) Increased access of the poor to financial products and services in rural communities (medium to long term)
Examples of Outcome Statements 1. Determine the credibility of information 2. Analyze data and results 3. Review appropriate literature 4. Apply the scientific method to solve original chemical problems 5. Raise vital questions and problems 6. Gather and assess relevant information
⧫ Find your goal statement and keep it in view as you develop your outcome statements. About Outcomes An outcome statement describes a specific benefit that your community members will receive as a result of participating in your new “smart space.” An outcome is a change in a target audience’s skills, attitudes,
