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Discover affordable, scalable Microsoft Dynamics 365 Contact Center pricing with AI & omnichannel capabilities - pricing plans for every business need.
$195.00. user/month. Contact us. Real customers, real results 1. Browse all customer stories. "At 1-800-Flowers.com, we pride ourselves on exceptional service. With Dynamics 365 Contact Center, we’re creating a best-in-class solution." "We've formed a transformative relationship for customer satisfaction and operational excellence.”
Explore tailored CRM and ERP pricing options for Microsoft Dynamics 365. Find flexible plans for AI-powered business solutions to drive growth.
Announcing Dynamics 365 Contact Center Deliver intelligent, automated, efficient service across channels with a cloud contact center powered by Microsoft Copilot. Learn more
Discover how to make the most of Dynamics 365 Contact Center with training, docs, and videos covering product capabilities and how-to articles. Learn about the suite of capabilities that Dynamics 365 Contact Center provides and make sure that your business delivers the best contact center experience to your customers.
Jun 4, 2024 · Microsoft Dynamics 365 Contact Center is a standalone contact center as a service (CCaaS) solution that delivers generative AI to every customer engagement channel and seamlessly integrates with leading customer relationship managements systems (CRMs) and custom apps.
Jun 4, 2024 · We’ve built a solution that helps service teams detect issues early, improve critical KPIs and adapt quickly. With generative AI-based, real-time reporting, Dynamics 365 Contact Center allows service leaders to optimize contact center operations across all support channels, including their workforce. Here’s what customers are saying: