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I don't remember my password or need to reopen an old account. If you are locked out of your Google account or you forgot your username or password for an old account, follow our account...
- I Have Been Hacked
As a first step, follow the steps outlined in our article on...
- I Have Been Hacked
- Overview
- Forgot your password
- Forgot the email address you use to sign in
- Someone else is using your account
- Can’t sign in for another reason
- Recover a deleted Google Account
- Still can’t sign in
- GeneratedCaptionsTabForHeroSec
If you forgot your password or username, or you can’t get verification codes, follow these steps to recover your Google Account. That way, you can use services like Gmail, Photos, and Google Play.
Tips:
Wrong guesses won’t kick you out of the account recovery process. There's no limit to the number of times you can attempt to recover your account.
If you use an account through your work, school, or other group, these steps might not work. Check with your administrator for help.
1. Follow the steps to recover your Google Account or Gmail.
• You'll be asked some questions to confirm it's your account. Answer the questions as best as you can.
• If you have trouble, try the tips to complete account recovery steps.
2. Reset your password when prompted. Choose a strong password that you haven't already used with this account.
1. To find your username, follow these steps. You need to know:
• A phone number or the recovery email address for the account.
• The full name on your account.
2. Follow the instructions to confirm it’s your account.
If you think someone is using your Google Account without your permission, follow the steps to recover a hacked or hijacked Google Account or Gmail.
If you have another problem, get help signing in.
If you recently deleted your Google Account, you can follow the steps to recover your account.
Create a new account
If you can’t sign in, try these tips for account recovery.
If you still can’t recover your account, you can create a new Google Account. When you do, you can follow these steps to avoid getting locked out of your Google Account.
Avoid account & password recovery services
If you forgot your password or username, or you can’t get verification codes, follow these steps to recover your Google Account. You'll be asked some questions to confirm it's your account and reset your password.
Enter your new password, then select Change Password. Change password. How do I reset my Google Account password? Follow the steps to recover your account. You'll be asked some questions to...
- Using Gmail Website: Go to http://www.gmail.com. Use the link or type the URL in a Web browser. If your email or phone number isn't filled in automatically, type it into the labeled field and click on.
- Using Gmail App: Open the Gmail app. It's a red and white icon shaped like a sealed envelope. Tap "+ Add an email address". Tap "Google". Enter the email or phone or phone number associated with your Gmail account in the labeled field.
Oct 24, 2023 · Maybe you've forgotten your password, you haven’t set up passkeys, or maybe you don't remember the answer to a very specific challenge question you selected in 2013 — and now you're locked out of your Google account and can't access any of your emails, calendar, or saved locations on Google Maps.
Change your Google Account password. In order to change your password, you need to be signed in. Continue to sign in.
Set a recovery email address and phone number so we can reach you in case we detect unusual activity in your Google Account or you accidentally get locked out. Learn more. Sign in to set a...
