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  2. Check the cables (for wired printers). Make sure that the printer's USB cable is properly connected from the printer to your PC. If your USB isn’t recognized, see Automatically diagnose and fix Windows USB problems. Check the wireless connection (for wireless printers). Do one of the following:

    • Connecting a Wired Printer on Windows: Set your printer near your computer. Make sure that it is close enough that the cable can reach your computer without tension.
    • Connecting a Wired Printer on Mac: Update your Mac. Before you connect a printer to your Mac, you'll need to make sure that all of the most recent drivers and patches are installed on your computer.
    • Connecting a Wireless Printer on Windows: Check your printer’s possible network connections. If your printer connects over Bluetooth instead of Wi-Fi, the process for preparing your printer for connection will vary slightly.
    • Connecting a Wireless Printer on Mac: Check your printer’s possible network connections. If your printer connects over Bluetooth instead of Wi-Fi, the process for preparing your printer for connection will vary slightly.
  3. Aug 20, 2024 · Learn how to connect a printer to your computer or laptop via USB or Wi-Fi. Find out how to install drivers, configure settings, and troubleshoot common issues.

  4. Learn how to check and fix network and connection issues if you cannot print or scan with a wireless HP printer. Follow the steps to restart devices, check the connection, restore Wi-Fi setup mode, print a wireless network test report, and more.

    • Check the Paper. First, ensure your printer is in proper working state. Verify that the printer has paper loaded if it isn't printing. Even if you've loaded paper, you may need to properly align the paper so the printer can use it.
    • Check the Ink or Toner. Of course, you'll need enough ink (if it's an inkjet printer) or toner (if it's a laser printer) before you can print. Even if you're just printing in black-and-white, some inkjet printers may refuse to print at all until you refill their color ink.
    • Check the Print Queue Dialog. Problems with printing could also be caused by issues with Windows. To ensure nothing is going wrong, open the print queue dialog in Windows.
    • Install, Update, or Reinstall Your Printer Drivers. You may need to install, update, or reinstall the printer drivers if it isn't working properly. Printers should ideally "just work" and have their drivers automatically installed by Windows, but this doesn't always work.
  5. Jun 18, 2023 · Learn how to fix common printer errors on Windows by checking your connection type, network status, and printer jams. Follow the steps to restart your devices, run the troubleshooter, or update your drivers.

  6. Learn how to connect a printer or scanner to your device by wire or wirelessly in Windows 11 or Windows 10. Find out how to fix printer connection and printing problems, install drivers, and set up a default printer.