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  2. Xfinity Speed Test. Let's test the speed to your device. We'll measure the speed from our servers to this device. Results are often lower than plan speeds due to WiFi conditions and device capabilities. Start Test. More About Speed. What does this speed test measure? How are coverage and Internet speed related?

    • Troubleshoot Internet Through Xfinity.Com
    • Troubleshoot Internet and Network Issues
    • Troubleshoot Connectivity Affecting Individual Devices
    • Resolve Other Common Wifi Issues
    • Tips to Improve Your Wifi Connection
    • Other Factors That Can Impact Wifi Connectivity
    • Additional Information
    Go to the Devices pagein your account. (You may be asked to sign in using your Xfinity ID and password.)
    Scroll down to Run Diagnostic Check and click Get Started.
    It will scan your system to see if there are any issues.
    Click on Restart Modemto begin your modem restart. This can take up to seven minutes. Your home internet will be offline during this process.

    If the issue is affecting multiple mobile devices, perform the following steps: 1. Check several apps or websites to make certain the connection issue is not specific to one in particular. 2. Check for local outages using the Xfinity Status Center Outage Map. 3. Confirm the equipment cables are plugged in and the coaxial cable has been tightened as...

    Log in to the Xfinity app.
    Select the WiFi tab.
    Select the specific device having issues.
    Scroll down and select Troubleshoot Device.
    Forgot your WiFi name and password?
    Network running too slow?
    Accidentally connecting to an Xfinity WiFi hotspot instead of your in-home WiFi network?
    Setting up a gaming console (PlayStation/Xbox) or a Smart TV that can't connect to the internet?

    For optimal WiFi coverage and strength, ensure your gateway is: 1. Placed in a central area of your home. 2. Elevated (off the floor) and in an upright position. 3. In an open space, free of obstructions. 4. Using one WiFi Name and Password for your home network. To minimize interference with your WiFi signal, place your gateway away from: 1. Walls...

    The number of WiFi devices connected to your network.
    Interference from neighboring WiFi networks, especially during peak hours.
    Limitations of mobile devices.
    The distance between your gateway and a mobile device.
    Still having issues? Troubleshoot here.
    Perform a full network test or an online speed testto test your internet speed.
    Learn the value of regularly resetting your gateway.
    Comcast Customer Service supports TTY/TTD: Call 711 for Customer Service if you're deaf, hard of hearing or have a hearing or speech disability.
  3. Troubleshoot Your Wifi. Check for Outages. Prepare to Talk to Your ISP. How Much Speed Do You Need? Mobile Apps. Speedtest Global Index Speedtest Performance Directory Ookla Research. Use Speedtest on all your devices with our free desktop and mobile apps.

  4. Xfinity Speed Test. Let's test the speed to your device. We'll measure the speed from our servers to this device. Results are often lower than plan speeds due to WiFi conditions and device capabilities. Start Test. More About Speed. What does this speed test measure? How are coverage and Internet speed related?

  5. Test your Xfinity internet speeds with one click. Connecting to a server. Download Speed. Upload Speed. Show more test details +. Frequently Asked Questions. How do my speeds compare to others? +. How much internet speed do I need? +. What is the fastest type of internet? +. Why is my internet so slow? +. How can I improve my internet speed? +.

  6. Aug 10, 2017 · Troubleshoot internet and network issues. If the issue is affecting multiple mobile devices, perform the following steps: Check several apps or websites to make certain the connection issue is not specific to one in particular. Check for local outages using the Xfinity Status Center Outage Map.

  7. Oct 9, 2019 · Find out how fast your device can handle WiFi with Xfinity's new feature. Compare your device's expected speed to similar devices and see how it affects your Internet speed test result.