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  2. Need to cancel your Best Buy order? Sign in to your customer account and modify or cancel your order in the Orders section.

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      What do you need help with? Check Order Status Track,...

  3. May 3, 2020 · Did you place a lot of orders recently? Ask if your Best Buy account or shipping address has been flagged for something (like bulk buying). In the meantime you can try placing an order using your Flex delivery shipping address. It's free but you have to pick-up the package at the post office.

  4. What do you need help with? Check Order Status Track, change, cancel. Repair & Tech Services Schedule a repair or install. Manage Account Settings, preferences. Manage Appointments Change, cancel and manage. Get Product Support Support, manuals, guides. Manage Membership Update credit cards, cancel. Returns & Exchanges Start a return or exchange.

  5. If we haven’t started working on your order yet, you may be able to edit your payment method. To add or remove items from your order, please cancel your order and place another one with the items you want.

  6. I called the 1-888 number and got a general customer service person, and then they transferred me to Citibank, who transferred me to “online accounts”, who was about to transfer me back to the first department, at which point they gave up. All the info on my account is correct.

  7. How to return an item. Gather the purchases you want to return, along with the original contents and packaging. Return at a store. You may return any item purchased on BestBuy.com at any Best Buy store.

  8. My Best Buy Orders Keep Getting Cancelled So I purchased the PS5 and it automatically got cancelled by the Best Buy system. I've checked with my bank, my funds, billing address and shipping address and everything checks out.