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  1. If you have not received a satisfactory response at Level 1 within 2 working days, please send an email to escalate to our Nodal Officer. Name: Mr. P. Balgi (Vice President) Email: Click here. Address: Kotak Infiniti, 4 th Floor , Zone 4 Bldg No.21, Infinity Park, Off Western express Highway, General AK Vaidya Marg, Malad ( E) , Mumbai – 400097

  2. Nodal Officer - Private Banking. Dhanya Pillai / Ankush Kannaw Kotak Mahindra Bank Ltd. 6th floor, IT Infinity Park, Malad (East), Mumbai - 400097. Mon to Fri (10.00 am to 6.00 pm)* Telephone No. 022-66006000 OR. Send an email to [email protected] You can also register your grievance on our hotline number- 022 6204 2100

  3. In case you are not satisfied with the decision of Grievance Redressal officer or have not received any response within 7 working days, you may escalate your grievances to Nodal officer. Nodal Officer : Ms. Karuna Nandani ; Address : Kotak Infiniti, 6th Floor , Zone 1,Bldg No.21, Infinity Park, Off Western express Highway, General AK Vaidya ...

  4. Kotak Mahindra Bank 4th Floor, Zone II, Bld no. 21, Kotak Infinity, Infinity Park, General AK Vaidya Marg, Malad - (E), Mumbai - 400097 Toll Free number - 1800 209 5600 Email id - [email protected] Write to us

  5. Apr 21, 2023 · Contact details: (080) 69428600. Timings: Monday to Friday (10:00 AM to 6:00 PM) (excluding bank holidays) The customer can refer to the provided link to write an email to the Principal Nodal Officer. https://www.kotak.com/en/customer-service/grievance-redressal/personal-banking/level-3.html.

  6. E-mail. : +91 22 61661675 (Mon to Fri - 10.00 am to 6.00 pm) : nodalofficer@kotak.com nodalofficer@kotak.com. Ø In case you do not receive any response from the Bank officials within 10 working days or if the response received is not satisfactory, you may escalate your grievance to the Jt. Managing Director for Depository Participant.

  7. Aug 18, 2023 · Call the toll-free Kotak customer care number, email, or WhatsApp to raise your concerns. Additionally, file a banking complaint online to Kotak Mahindra Bank. Dissatisfied or not resolved? Escalate the complaint to the Nodal Officer of the Bank. Further, escalate to the Principal Nodal Officer.

  8. Email — Send an email to the Nodal Officer using the Level-3 Grievance Redressal web form. Alternatively, you can contact 88793 74983 . (Monday to Friday, 10.00 am to 6.00 pm)

  9. Compliance / Nodal Officer for handling of Notices: Mr. Milind Shirke [email protected] Tel: 022-62980438 - 40 Deputy Compliance / Nodal Officer for handling of Notices : Ms. Pricilla Kotian [email protected] Tel: 022-62980549 - 50

  10. www.kotakgeneral.com › claims-process › nodal-officersNodal Officer Disclosure

    Nodal Officer Disclosure In case of natural calamity or a catastrophe a company representative is assigned to cater claim related queries of policyholders in the affected area. Emergency helpline contact details