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  1. Virtual Post Office; Philately. ... or call us on 0860 111 502 or download the free tracking app to ...

  2. Download our free Tracking App. Please mail your tracking number to customer.services@postoffice.co.za or to customer.service@postoffice.co.za if you cannot find your mail item or to get your South African tracking number, or call us on 0860 111 502.

  3. Track and Trace records for legal purposes must be requested from our Customer Service Centre. Tracking Comments explained. Please do not use any blank spaces when entering your tracking number. Customs Fax: Johannesburg International Mail Centre: 0865662028 or 0685581252, Cape Mail: +27 21 534 5917, Durmail: + 27 31 336 3333.

  4. Service Update. Help with customs and sending items abroad. I've received a grey Fee to pay card. Size and weight guide – UK letters and parcels. Wrapping and packaging advice - general and item specific. Click & Drop Support Hub. I need help with my Redelivery. Claims Centre. Tools.

  5. customer.services@postoffice.co.za 0860 111 502

  6. Please check you've entered the number correctly. If you're the recipient, check the sender has given you the right reference number. Check the reference number is for an item sent with Royal Mail, using a service that offers tracking. If the item has been sent. The sender might have created a tracking number, but not yet submitted the item ...

  7. Confirm whether your item has been delivered by using Track and Trace to see the signature of the person signing for an item.

  8. Please mail your tracking number to customer.services@postoffice.co.za if you cannot find your parcel or call us on 0860 111 502. Tracking Comments Explained.

  9. Speed Services Couriers . customer.services@postoffice.co.za 0860 111 502

  10. The following information will also help us arrange your Redelivery, but you can still book without it: The type of item you’re expecting (eg a letter, parcel, Royal Mail Tracked ® item etc) The item reference number. Please note: you won’t be able to collect an item in person without a Something for you card.

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