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  1. Learn the definition, examples, and importance of the nine elements of communication: sender, encoding, message, channel, receiver, decoding, response, feedback, and noise. Understand how these elements work together in the communication cycle and how to improve communication effectiveness.

    • Richard Nordquist
    • The Sender. The communication process begins with the sender, who is also called the communicator or source. The sender has some kind of information — a command, request, question, or idea — that he or she wants to present to others.
    • The Receiver. The person to whom a message is directed is called the receiver or the interpreter. To comprehend the information from the sender, the receiver must first be able to receive the sender's information and then decode or interpret it.
    • The Message. The message or content is the information that the sender wants to relay to the receiver. Additional subtext can be conveyed through body language and tone of voice.
    • The Medium. Also called the channel, the medium is the means by which a message is transmitted. Text messages, for example, are transmitted through the medium of cell phones.
    • Sender: The person who conveys his thoughts, message or ideas to the receiver is known as the sender. He is at the starting point of the communication system and represents the source of communication.
    • Message: The subject matter of communication is termed as messages. It includes ideas, feelings, suggestions, order, etc., which a sender wants to convey to the receiver.
    • Encoding: The process of converting messages into communication symbols, which may be understood by the receiver. It includes words, pictures, gestures, symbols, etc.
    • Media: The path, channel or medium through which encoded message is transmitted to the receiver is known as media. It is the carrier of the message. It can be in written form, face to face, through telephone, letter, internet, etc.
    • Sender: At the heart of every communication is the sender, the individual or entity initiating the message. The sender’s role is to encode their intended message in a way that it can be understood by the recipient.
    • Message: The message is the information, idea, or emotion that the sender wishes to convey to the recipient. It can be delivered through various channels, such as verbal, written, visual, or symbolic forms.
    • Encoding: Encoding refers to the process of converting the sender’s thoughts and ideas into a format that can be easily transmitted to the recipient.
    • Medium: The medium is the channel through which the message is transmitted from the sender to the recipient. It can be face-to-face conversation, written text, email, phone call, video conference, or even nonverbal cues.
  2. Learn about the 8 interconnected factors that make up the communication process and how to improve it. Find out why the communication process is important and how it affects us in various aspects of life.

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  4. Learn about the three models of communication: transmission, interaction, and transaction. Compare and contrast their components, such as participants, messages, encoding, decoding, and channels.