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Level 1: Customer Support. You can contact our 24x7 customer service team via the help section of the Uber app or help.uber.com which provides online resolution to your queries/complaints. The team will address your concern/query within 2 business days from receipt. ... We will address your grievance within 3 days or 72 hours from receipt. Please share your 10-digit registered phone number/email address along with your grievance for us to assist you better.
Call Uber support. Our phone support team is available 24/7 to assist you with some of the issues you may be experiencing on the Uber platform. Explore Uber help resources or contact us to resolve issues with our products and services including Uber Rides, Uber Eats, Uber for Business or driver issues.
Welcome to Uber Support. We’re here to help. Looking for customer service contact information? Explore support resources for the relevant products below to find the best way to reach out about your issue. Explore Uber help resources or contact us to resolve issues with our products and services including Uber Rides, Uber Eats, Uber for ...
Jun 20, 2022 · Steps for raising a contact via web application. Go to this link and tap on Help on the top right of the screen. Click on Help with a trip if you’ve issues related to a specific trip. For issues related to your account, please click on Help with a trip. Select the concerned trip.
Thanks to their feedback, Uber offers in-app and phone support for drivers on the road or off. Whether you have a question about your account or want to report an incident, you can contact us. To speak directly with a trained agent on the phone, go to Help in the Driver app, then navigate to the issue you’re experiencing to see the support ...
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In-person support. In some cities, you might be able to get support in person at a Greenlight location. To check availability, go to Help in your Driver app, then Book an in person appointment, choose the issue you need help with, and tap Schedule an appointment if you want more help. Or you can visit our website. Book an appointment.
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1. Start the Uber app. 2. Tap the three horizontal lines to display the menu. 3. Tap "Help." 4. Scroll to the bottom of the Help menu and choose an option to contact Uber from the Support Center ...
Preferred Language. English (US) Contact Customer Support. Tell us how we can help. Contact Support Form. Looks like you don’t have access to create a case. Ask your community manager for access.
To find your previous correspondences with the Uber support team, just go to the "Help" section in the menu bar and scroll down the "Support messages" section. ... select the category that aligns with the issue on that specific trip and you'll be able to submit feedback to our 24/7 Customer support team. Additionally, there is also a Help section on help.uber.com that provides information on topics including: Account and Payment Options, A Guide to Uber, Signing Up, Accessibility, and more ...
Sep 2, 2021 · Drivers can use the app for help with various driver-related issues. Dial (800) 285-6172 for emergencies, or use the in-app emergency button for immediate help as a rider. Drivers have their own Uber phone support (800) 593-7069. Reach out on Twitter ( @Uber_Support) or Facebook for prompt responses to issues.
Mar 21, 2018 · You can’t email Uber. Uber Eats customer service phone number: 1-800-253-9377. Uber Eats customers can call a customer service phone line at 1-800-253-9377. Calling Uber Eats customer service is most useful if you need to modify an order that is in progress. If your order has already been delivered, help tools in the app are the best way to ...
Committed to better support. You didn’t have the experience you expected. It’s our goal to make sure you have a great ride, every time. We’re investing in customer support to make sure we can answer all your questions as quickly as possible. Help Center.
Jul 24, 2022 · You can call Uber using your phone if you need to get in touch with them right away. You can dial one of two numbers: Call 800-285-6172 to reach Uber's critical safety response line. Use this phone number only in the event of an actual emergency, such as a car accident or another serious safety issue. The customer service number for Uber is 800 ...
Mar 3, 2021 · Call Uber on the phone. Uber has a 24/7 local support line for general customer service: 800-593-7069. However, this number isn't guaranteed to provide an Uber support representative. Important ...
Our support team is here to help our most dedicated riders, 24 hours a day. Call premium support to speak with an agent now. When you call: You’ll need to confirm the phone number that is linked with your Uber account. If you’re calling from a different phone number, manually enter the number associated with your account when prompted. Log ...
Oct 23, 2020 · Give us a call. Phone support is available 24/7 for drivers & riders in the UK. Just open the “Help” section and select ‘Call Support’ to be connected to our support team via the app. Riders can also get to us the old-fashioned way by simply calling 0808 189 7190 in the UK. Riders outside the UK can contact support from in-app.
Uber offers multiple ways to contact support, including phone numbers and in-app options. For emergencies, use the Critical Safety Response Line at (800) 285-6172. For general issues, call the 24/7 Uber Helpline at (800) 593-7069. Uber Eats has a dedicated phone number: (800) 452-9029 for delivery-related issues.
Get help 24 hours a day, 7 days a week. We’ve heard from driver-partners everywhere that you’d like the option of contacting us by phone whenever you need help or have a question about driving with Uber. We want to be there for you—whether you’re on the road or off. So thanks to your feedback, we’re introducing 24/ 7 phone support.
How to contact support. Diamond users will have access to our premium support line. Tap 'Call us' to get in touch with us right away. We provide support via our in-app platform which can be accessed anytime by tapping 'HELP' in the app. You can contact support 24/7 via any of the articles below:
Call us on 0808 189 7190 or 0808 501 5525. You can call us 24 hours a day, 7 days a week. Please note that this phone line only offers support for users or trips taken in the UK. You can also call the support line via your Uber app: In an emergency you should still call 999, or 101 for non-emergency situations that require help from the police.
Call Support. If you’re having an issue with an order and can’t find an answer in our help center, you can contact phone support 24/7 at 800-253-9377. Explore Uber help resources or contact us to resolve issues with our products and services including Uber Rides, Uber Eats, Uber for Business or driver issues.
