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Uncover deeper insights. Lookback is the best way to conduct user interviews, capturing every detail and nuance from each conversation. With transcriptions, highlight reels, and more, sharing insights from your interviews has never been easier. Learn about Interview.
Touches, interactions and expressions. Touch indicators on taps and gestures, audio, face cam—all so you can get a true picture of how your product works.
Lookback is a customer research platform for usability testing and interviewing. It's the best way to collect feedback from customers on your product, website or prototype.
Welcome to Lookback! Start here to get an overview of our product. By Russ2 articles. The Trial Experience. All about your first 60 days using Lookback – your trial period. By Russ3 articles. Getting Started. Ready to plan your research? Here's what you need to know, including video tutorials. By Russ and 2 others7 articles.
How Lookback Powers Research in the Toughest Environments. Extension-Free Lookback (Beta) Search. The New Lookback and Respondent Integration. Case Study. Speeding Up Insights to Action. Activity Feed. Threaded Notes. Unmoderated Session Limits.
Lookback is built for research. It’s a powerful, on-the-go research tool that you can use to streamline your remote moderated and unmoderated research, as well as in-person sessions inhouse. Test with users anywhere in the world, invite team members to observe from anywhere in the world as well.
Whether you're planning moderated or unmoderated research, remote or in-person, capturing the users screen or not, here's a checklist to help get the ball rolling with your Lookback research.
Lookback | 3,017 followers on LinkedIn. A product for talking to your users, together! Happy Researching 🤓 | Simple, powerful user research.
Features. We believe new features should always fit into good workflows. Take timestamped notes. Capture live notes during your sessions — and invite your team to join in. Capture insights individually or collaboratively. Collaborate with teams. We believe research should be collaborative.
Today, Lookback completes its brand refresh. I wanted to give you insight into the changes we made because it’s you, our customers, who’ve inspired us. Lookback started as a beta tool to help designers, developers and researchers better understand their user’s on-screen experiences.
