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Boost efficiency and engagement with Freshworks. Our easy-to-use, AI-powered business software helps support and sales teams to delight customers.
Freshworks offers modern business software for automating IT, customer service and support, and providing the best employee experience.
Freshworks Inc. is a cloud-based software-as-a-service company, founded in 2010 in Chennai, India. The company provides cloud-based tools for customer relationship management (CRM), IT service management (ITSM), and e-commerce marketing. As of October 2023, Freshworks has over 60,000 business clients.
Eliminate redundancy and enable your teams to run on autopilot with AI-powered automations. Improve productivity and efficiency with generative AI that assists agents at every step, enabling them to deliver accurate resolutions. Explore automations. Collaboration.
Customer service, IT, and CRM software that’s powerful yet easy to use. Now supercharged with generative AI. | Freshworks (NASDAQ: FRSH) creates AI-boosted business software for IT, customer ...
Freshworks has an overall rating of 3.8 out of 5, based on over 2,309 reviews left anonymously by employees. 73% of employees would recommend working at Freshworks to a friend and 67% have a positive outlook for the business. This rating has decreased by 1% over the last 12 months.
Digital transformation—for every business. Transform IT from cost center to value creator with a powerful unified platform, time-saving automation, and fluid collaboration—enhanced with AI. SERVICE OPERATIONS. Unify IT, power business performance.
Elevate customer service with AI-first omnichannel experiences. Engage with website visitors and product users for sales and customer success. Empower your support team to work together and resolve customer issues faster. Setup a cloud-based call center across 40 countries within minutes.
Jan 3, 2024 · AmbitionBox has 559 Freshworks reviews submitted by Freshworks employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Freshworks is the right company for you.
Aug 16, 2023 · Freshworks defines large customers as those who contribute $50,000 or more in annual recurring revenue. This segment grew 30 percent in Q1 (Jan-Mar 2023) and 33 percent in Q2 from the same...
