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Verint helps you leverage AI and data to unlock CX automation outcomes barely imagined a few years ago. With our open platform you can adopt AI-powered innovation quickly. Add new capabilities at your own pace, based on your business priorities.
Verint Open Platform has been recognized for CX automation leadership as well as excellent customer ratings. We serve thousands of contact centers across the globe, with four million agents currently using our platform and expanding with AI-powered bots.
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Verint's products include the Verint Open Platform, which incorporates AI and behavioral data from customer interactions, along with numerous AI-powered bots and applications for customer engagement. The platform is modular, allowing organizations to selectively implement bots to align with specific business priorities.
Get to know the workforce management (WFM) solution with the highest customer satisfaction ratings in the industry. It’s WFM made easy. AI-powered workforce management software improves both the customer and the employee experience while helping your organization achieve its goals. Watch A Demo.
The CX Automation Company | Verint® helps the world’s most iconic brands build enduring customer relationships by connecting work, data, and experiences across the enterprise.
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Verint isn’t your typical software company, and we don’t have a typical employee, we each bring our own unique voice, perspective, and expertise. We work with roughly 85 of the Fortune 100 companies, power nearly 10 billion interactions per year, have created over 700 new patents and publications, and have won multiple highly coveted ...
Verint Workforce Management is a modern, cloud-based solution that is highly optimized for common tasks, making forecasting and scheduling in the contact center smoother than ever.
Service Delivery Manager · Experienced Service Delivery Manager with over 14 years of expertise in managing call center solutions, incident management, and technical support for Verint Systems and other leading organizations. <br>Proven track record in overseeing complex infrastructure deployments, ensuring adherence to SLAs, and delivering exceptional customer service through effective troubleshooting, system integrations, and change management. · Experience: Verint · Education: Kendriya ...
