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  1. If you're having trouble launching Microsoft Store, here are some things to try: Reset the Microsoft Store cache: Press the Windows Logo Key + R to open the Run dialog box, type wsreset.exe, and then select OK.

  2. If you're in Windows 11 and you're having problems with an app from Microsoft Store, consider these updates and fixes. First, sign in to your Microsoft account. Next, work through these possible solutions in the order presented. Make sure Windows is up to date.

  3. Reset the Microsoft Store app. Press the Windows key + R to open a Run dialog box. Enter wsreset.exe then select OK. Note: A blank command prompt window will open, and after about ten seconds the window will close and Microsoft Store will open automatically.

  4. If you've found Microsoft Store and it isn't working properly, see: Microsoft Store doesn't launch Repair or remove apps in Windows 10 (Repair the Microsoft Store app to reinstall it.)

  5. Open Phone Link. Go to Settings > Devices > and select Add new device. Follow the on-screen steps to pair your Android mobile device with your PC. If the issue persists after completing the steps above both on your PC and Android device, try restarting Phone Link on your PC. Troubleshooting features in the Phone Link.

  6. You can access your Microsoft Account at https://account.microsoft.com/profile/. If you're having trouble changing payment options for your Microsoft account, here are some answers to common issues that may occur when you change a payment method.

  7. Here are the most common issues you might encounter with family safety features and how to resolve them. Sign in. Can't sign in. Common issues.

  8. If you can't open Microsoft Edge, or if it opens briefly and then closes, or if you’re unable to open specific webpages, here are some things you can try. Close other tabs, extensions, and apps Your computer may have run out of memory and can't load the site while also running your apps, extensions, and programs.

  9. If your Surface isn’t working properly, the Microsoft Surface app and Surface Diagnostic Toolkit can help you find and solve problems.

  10. Microsoft will not store, sample, or listen to your voice recordings without your permission. For more info, see How does Microsoft protect my privacy while improving its speech recognition technology? You can use device-based speech recognition without sending your voice data to Microsoft.