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  1. If you forgot your password or username, or you can’t get verification codes, follow these steps to recover your Google Account. That way, you can use services like Gmail, Photos, and Google Play. Tips: Wrong guesses won’t kick you out of the account recovery process.

  2. If you can't sign in, to try to get back into your Google Account, follow these steps: Go to the Account recovery page. As you complete the steps, use as many of the tips below as you can. Tip: You may not find all the questions described here.

  3. If you have forgotten your password or username, or you can’t get verification codes, follow these steps to recover your Google Account. That way, you can use services like Gmail, Photos and Google Play.

  4. If you think your Google Account or Gmail have been hacked, follow the steps below to help spot suspicious activity, get back into your account, and make it more secure. Step 1: Sign in to your Google Account

  5. If you forgot your password or username, or you can’t get verification codes, follow these steps to recover your Google Account. That way, you can use services like Gmail, Photos, and Google Play. Tips: Wrong guesses won’t kick you out of the account recovery process.

  6. If you are locked out of your Google account or you forgot your username or password for an old account, follow our account recovery process to regain access. If you want to recover your old YouTube account or you forgot your YouTube password, see YouTube's account troubleshooting page for guidance.

  7. If you recover your account, you'll be able to sign in as usual to Gmail, Google Play, and other Google services. Follow the steps to recover your account. You'll be asked some questions to confirm it's your account. Answer as best you can. If you're having trouble, try the tips to complete account recovery steps.

  8. How do I reset my Google Account password? Follow the steps to recover your account. You'll be asked some questions to confirm it's your account and an email will be sent to you. If you don’t get an email: Check your Spam or Bulk Mail folders. Add noreply@google.com to your address book. To request another email, follow the steps to recover ...

  9. Learn how to download data that you want to keep. If you use your Gmail address for online banking, social media, or apps, add a new email address for these services. Update your account recovery info in case you try to recover your account later. Learn how to add recovery info.

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