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  1. On your computer, go to Gmail. Enter your Google Account email or phone number and password. If information is already filled in and you have to sign in to a different account, click Use another account. Sign in to Gmail. Tip: If you sign in to a public computer, make sure to sign out before you leave the computer.

  2. On your computer, go to gmail.com. Enter your Google Account email address or phone number and password. If information is already filled in and you need to sign in to a different account, click Use another account. If you see a page describing Gmail instead of the sign-in page, click Sign in in the top-right corner of the page. Sign in to Gmail.

  3. How to recover your Google Account or Gmail; 2 of 8. Tips to complete account recovery steps; 3 of 8.

  4. Select Security. Under "How you sign in to Google," turn off Skip password when possible. When this option is turned off and you sign in, you'll be prompted for your password. If you're enrolled in 2-Step Verification, you'll have the option to use any of your passkeys as the second step.

  5. If you can't sign in to your Google Account in Gmail, Google Drive, Google Play, or elsewhere, select the issue that most closely applies to you. Follow the instructions for help getting back in to your account.

  6. If you verify your original email address before you add Gmail, you can sign in with this email address. To add Gmail to your Google Account: Go to mail.google.com. Fill out the form. Click Submit. To verify your account, follow the instructions. Tip: If you use Sign in with Google or Chrome Remote Desktop and you change your primary email ...

  7. Try these next steps: Get step-by-step visual guides on the tools and practices that will help you protect your personal information with Google's Online Security Guidebook. You might have a Google Account that was set up through your work or school, a club, or maybe family or friends. This is often called a Google Workspace account.

  8. Go to your Google Account. On the left navigation panel, select Security. On the "Recent security events" panel, select Review security events. Check for any suspicious activity: If you find activity that didn’t come from you: Select No, it wasn’t me. Then, follow the steps on the screen to help secure your account.

  9. Go to your Google Account. On the left navigation panel, select Security . On the Your devices panel, select Manage all devices. You'll see devices where you’re currently signed in to your Google Account or have been in the last few weeks. For more details, select a device or a session. Devices or sessions where you’re signed out will have ...

  10. On Google Ads, you notice unauthorized charges or ads: Ask the Google Ads team to review your account for unusual activity. On Google AdSense, you notice that payments aren’t going to the correct bank account: Check your AdSense payment method. Unusual activity notifications. Tip: To tell you about suspicious activity, we'll use your recovery ...

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