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- Register your device by entering a descriptive device label and clicking the ‘Register’ button. Once your device is registered, ‘Download’ and ‘Un-Register’ buttons will appear. Download the installer and follow the installation instructions.
mydesk.credit-suisse.com/vpn/md/faq.html
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How do I enroll in MyDesk Shield of Credit Suisse?
How do I connect to mydesk shield?
How do I set up a securesign device in online banking?
How do I uninstall mydesk shield?
Credit Suisse - Welcome to MyDesk Shield. MyDesk Shield has been decommissioned. Please contact the Service Desk for further assistance. IMPORTANT: If you are a VM/VDI user please update to the latest versions of the Zoom VDI and Skype plugins.
Follow the steps outlined below to download and install the app on your Android or iPhone device. Android Find and launch Google Play Store on your Android device.
You can manage your SecureSign devices and add a new device in Online Banking by selecting the shield symbol on the upper right. If you have recorded your recovery number, you can also start the process in the Online Banking login under "Add a new SecureSign device."
You can find this in the Credit Suisse Direct online banking system with the shield symbol under your "Security and Privacy Settings" and then "SecureSign devices." The activation date and the device type are used for identification.
Add a new SecureSign device. Log in with your user ID and password to add an additional SecureSign device. You will need a registered recovery number to proceed.
Last page will prompt you to enter your passcode (this will be your personal PIN that you have set in Step 2 followed by the token code displayed on your token (use a new code, please do not re-use the one that you entered in Step1).
