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Groww said that it regrets the “error”
- Groww recently faced severe criticism on social media after an investor alleged that the fintech platform deducted money but not invested in a mutual fund scheme. In response, Groww said that it regrets the “error” and credited the amount to the investor “on a good faith basis’ “.
People also ask
Did groww acknowledge an error?
Why did groww accept a recon error?
Did groww 'fraud' a customer?
Did groww generate a false folio number?
Jul 2, 2024 · In response to fraud allegations, Groww has issued a comprehensive 6-point clarification, debunking misinformation regarding mutual fund investments. The platform emphasizes its adherence to SEBI guidelines and transparency in all transactions, ensuring customer funds are secure. Authored by: Gunjan Rajput.
- Gunjan Rajput
Jun 24, 2024 · Investment platform Groww recently faced social media backlash after a user alleged that the company debited money from his account without making an investment. The user claimed that the Groww app failed to invest his money into a mutual fund scheme and generated a false folio number.
- Business
Jun 24, 2024 · Investment platform Groww faced massive social media backlash after an 'X' user alleged that the fintech firm debited money but did not make actual investment.
Sep 4, 2024 · Misinformation 1: A Groww customer invested money with Groww, which Groww failed to invest. Truth: This is untrue. A Groww customer had a running SIP on Groww linked to the exchange as a biller. The way these SIPs work is money goes directly from the customer’s bank account to the exchange.
Jun 24, 2024 · A Groww user alleged that the platform deducted money without making an investment, prompting Groww to issue a refund and clarification. The company acknowledged an error in the user's dashboard and confirmed no transaction took place.
Jun 26, 2024 · Groww faces 'fraud' allegation: A customer's complaint against Groww, has sparked concerns over investment safety via execution-only platforms (EOPs). The investor alleged via social media that investments made through Groww could not be withdrawn despite the app showing them as invested.
Jun 24, 2024 · Groww acknowledged the error, clarified no transaction occurred, provided customer support, and emphasized investor protection. A customer's relative shared misinformation about a recon issue, but Groww assured the safety of Mutual Fund investments.
