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Zoho Desk is an online customer service help desk software for happier customers, empowered agents, and healthier businesses. Get a 15-day free trial. For customer service that never stops.
Don't have a Zoho account? Sign Up Now. Powered by Zoho Desk, Mercedes-Benz India is able to create and maintain high levels of customer satisfaction. Sign in to manage support conversations with your customers and prospects. Try the industry’s first context-aware customer service software.
Zoho Desk provides custom views and Work Modes that automatically organize tickets based on time due, priority, CRM status, and more. This helps agents save time deciding which ticket to solve first. Sentiment Analysis: Zia, an artificial intelligence from Zoho Desk, analyses and tags help desk tickets before your agents get to them.
Your Desk. In the palm of your hand. With the Zoho Desk app for iOS and Android, agents can catch up, collaborate and provide top-notch customer support, wherever they are.
Best customer service software for superior customer experiences. Built for businesses of all types and sizes. Free on-boarding & migration assistance.
Your help desk, on the cloud. Zoho Desk is a cloud help desk software that helps you support your customers, no matter how they reach out to you, wherever you are, via a single interface. Try it for free Desk
Self-service Portal. We are here to help! If you can't find the answer to your questions in our resources, submit a ticket and we will get in touch with you. Submit Tickets. Browse through our knowledge base to learn and master Zoho Desk and set up an efficient customer service in your organization.
Zoho Desk is a web-based help desk software that only requires an operating system that can run the latest compatible web browsers. That said, we recommend that you keep your computer up to date with the latest browser versions.
Log in to access Zoho. Don't have a Zoho account? Sign Up Now. Run your entire business with Zoho's suite of online productivity tools and SaaS applications.
The Knowledge Base (KB) module in the Zoho Desk is the information center that acts as a self-service repository for your customers. Customers can refer to the articles in the KB and solve product-related issues on their own.
