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  1. Contact the Shiprocket customer care team & get an online resolution to your queries/complaints across channels, including chat. Our team will address your concern within 5 business days from receipt.

  2. Get help quickly with these options: Phone: Call the Help Desk at 9711623070 (available from 9:00 AM to 7:00 PM, 7 days a week). Remember to call from your registered mobile number. Ticket: Create a ticket directly from your Shiprocket panel for fast resolution to your queries. Additional Resources:

  3. Where can I find and review my return orders? What are the available options for managing return orders? How does the product get returned when a customer complaint has been accepted, and should it be returned through Shiprocket or Non- Shiprocket logistics courier partner?

  4. If you are facing any issue with your order, simply click on the More icon to view your KAM or support details. You can also write to us at support@shiprocket.in.

  5. Solve all your shipping concerns with our priority support services. Get in touch with our team and settle all queries with detailed insights. Shiprocket’s support team is known for its experienced executives, quick turn around and prompt assistance.

  6. app.shiprocket.in › helpShiprocket

    ShipRocket - eCommerce Shipping in India. An E-commerce logistics and courier aggregator that lets you ship at discounted rates. Automated shipping solutions for making shipping fast, secure and easy. Get Started Today.

  7. Frequently Asked Questions (FAQs) about Shipping Essentials and Non-Essentials. Answers to your frequently asked queries.

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