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  1. Welcome to the USAA Eligibility and Claim Portal. This self-service portal enables providers to: View Member Eligibility. View Member Benefits. View Claim Status. What is needed to obtain information? A one time registration to create your User ID and Password. Including billing Tax ID and NPI. HIPAA validation for each Member verification.

  2. Provider Portal Log On. User ID (Email Address) Password. Please enter the security code as shown above: Forgot Your User ID | Forgot Your Password? New User ?

  3. Contact Us. For verification of Coverage/Benefits and Claim Status request, Providers Call: 1-877-838-7830. Hours of Operation: Monday - Friday, 7:30 AM to 6 PM Central Time. Mailing Address: PO Box 12750, Pensacola, FL 32591-2750. Provider Portal.

  4. Confirm Email Address *. Contact Name *. Contact Phone # *. Optional Email Address. Security Question 1 *. Security Question 2 *. Password *. Retype Password *. Please enter the security code as shown above:

  5. Report a claim Check claim status. Start an auto or homeowners claim online, check the status of your insurance claim, get your windshield repaired or request roadside assistance. Get started today online and let us help you get back on track.

  6. Plan Availability. We offer a range of additional Medicare coverage options, including Medicare Advantage and Prescription Drug Plans through Aetna®, Humana®, WellCare® and SilverScript®. USAA Service. We're committed to providing the kind of service you've come to expect from us.

  7. Login to your USAA member account for home, life, and auto insurance as well as online banking and investment services.

  8. Find a plan. To discuss your options, call us at 855-386-2350. Explore your health coverage options. We offer a variety of plans to meet your specific needs. Comprehensive. Provides full coverage for everyday health. Protects you when you are sick and need more care. Compliant with the Affordable Care Act (ACA) Get a quote. Short-Term.

  9. Discover the various Medicare insurance plans from USAA, including Medicare Advantage (part c), prescription drug (part d), and Medigap plans.

  10. The USAA Insurance Agency works with quality providers so you can have the coverage you need. To get support for your other insurance policies, log on to visit the USAA Insurance Agency.