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Find answers to your questions about using Snapchat, managing your account, safety and privacy, and more. Watch videos, contact support, or download your data from Snapchat.
- Submit a Request
I want to report a safety concern. I lost my Snapstreak. I...
- My Snapchat account is locked
Snapchat accounts can be locked for a variety of reasons. We...
- Managing My Account
Managing My Account. Tap one of the topics below. Birthday....
- Submit a Request
Join millions of people who use Snapchat to share snaps, chat, and explore fun features. Sign up with email or phone number.
How to Contact Snapchat support. If you have a support question, try asking My AI first and get an answer, fast! To contact Snapchat Support from the app, go to Settings, scroll down to the "Support" section and tap 'I need Help' to access our help centre. Tap the 'Contact Us' button to submit a support ticket.
Tap one of the topics below. Sending Chats. Creating and Managing Group Chats. Pinning and Shortcuts. Video Chatting and Voice Calling. Chatting with Friends on the Web. Saving and Deleting Chats and Snaps. Viewing Chats and Snaps. Discover tips and tricks, find answers to common questions, and get help!
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