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IRCTC Agent Interface Home Page provides a platform for agents to book and manage train tickets.
6 days ago · Agent Interface is a computer program or software system that interacts with other software agents or environments. It facilitates transactional communication, directing command controls, and provides sensory feedback.
An agent interface is a type of user interface that allows a customer service representative to interact with customers. It typically includes features such as a chat window, a customer database, and a ticketing system.
User Manual for Agent Interface Application. NOTE: This web-interface is provided for viewing and managing your transaction and profile details. Type the URL –https://operations.irctc.co.in/AgentInterface/loginHome.jsf in address bar of browser to open Agent Interface Dashboard application.
Learn about the agent interface in the Omnichannel for Customer Service app and the capabilities that it offers to agents.
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Agent Dashboard overview. When you open Zendesk Support, the Agent Dashboard appears. sections: The sidebar, the area down the left side of the interface, with navigation buttons to. major features. The top toolbar, the area at the top of the interface, with tabs to open and move.
What is an agent interface? The agent interface gives agents full control of all activities related to agent work inside a help desk software. The interface has different sections such as the dashboard, and ticket details panel which allows agents to perform a multitude of actions.
MAX – My Agent eXperience - is a digital-first true omnichannel agent interface that enables agents to handle virtually any interaction channel. It increases productivity by enabling agents to concurrently handle multiple interactions in different digital channels with different customers.
How to Login. After successful creation of Agent Id VLE will receive a confirmation email and SMS on their Registered Email Id and mobile number having agent code and password. Step 1. VLE needs to click on the link provided in the received email. He/she will be redirected to IRCTC agent interface page. Step 2.
