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Integrate with other channels so users can search for solutions across all self-service options. Set and monitor KPIs to understand user engagement and chart community progress and success. Use points, levels, and badges to make participation fun and encourage engagement. Make it easy to register using a Captcha-supported, two-step process.
Our Xanadu release optimizes the AI-ready ServiceNow platform for speed and scale. Enhance productivity across your business with autonomous AI Agents for IT, Customer Service, and more. Discover AI Agents. Get Release Details. Discover our breakthrough AI innovation to help your customers and employees unlock 24/7 productivity at massive scale.
ServiceNow is not a system of record—but rather a System of Action ® —a platform that sits atop organizations’ existing data and systems, preventing the need to rip and replace those existing systems. With simple, easy-to-use interfaces that empower employees and customers, the ability to purposefully orchestrate and automate tasks and ...
Visit Community Connect Join others, globally and locally, with a variety of dedicated RiseUp with ServiceNow events. See Schedule Be inspired Discover best practices and helpful tips and learn from the journeys of other community members. Read Blog Ask the experts Give and receive helpful career advice. Chat with fellow community members and ...
Community Connect, share, learn, and collaborate with over 600,000 like-minded individuals in the ServiceNow user community. Product documentation Learn how to use our products, find answers to your technical questions, and explore products by release.
Built into every ServiceNow product, Common Services Data Model (CSDM) helps you standardize how your business manages information related to technology services. Using a CSDM can radically increase time-to-value with common data and capabilities for cross-enterprise workflows. Establish a single data model for enterprise workflows and extend ...
Robotic Process Automation (RPA) Contact Sales. Simplify workflows with extremely fast and cost-effective robotic process automation (RPA). Connect legacy systems easily to automate time-consuming, UI-based interactions such as data entry. Reduce manual, repetitive system actions so your employees can do the work they enjoy.
Predictive Intelligence is available with the Now Platform ®. Deliver workflows that connect people, functions, and systems with the platform of platforms for digital business. Explore Platform. Boost agent efficiency and customer satisfaction with intelligent service automation. Empower everyone with Now Assist and accelerate productivity ...
Integrate with other channels so users can search for solutions across all self-service options. Set and monitor KPIs to understand user engagement and chart community progress and success. Use points, levels and badges to make participation fun and encourage engagement. Make it easy to register using a Captcha-supported, two-step process.
Virtual Agent. Provide intelligent exchanges powered by generative AI and automated resolutions to common issues. Let users get resolutions in seconds. No need to wait for an available live agent. Get instant ROI with guided setup, prebuilt conversations, integrations, and configuration tools.
