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Boost efficiency and engagement with Freshworks. Our easy-to-use, AI-powered business software helps support and sales teams to delight customers.
Freshworks offers modern business software for automating IT, customer service and support, and providing the best employee experience.
Freshworks Inc. is a cloud-based software-as-a-service company, founded in 2010 in Chennai, India. The company provides cloud-based tools for customer relationship management (CRM), IT service management (ITSM), and e-commerce marketing. As of October 2023, Freshworks has over 60,000 business clients.
Smart. Streamlined. Scalable. Elevate Your Customer Service with AI-driven Ticketing. Try it Free Get a Demo. TRUSTED BY 60K+ CUSTOMERS BIG AND SMALL. Intuitive and contextual support. Empower your support teams to deliver timely and consistent support at any scale. ADVANCED TICKETING. Deliver personalized support fast.
Freshworks (NASDAQ: FRSH) creates AI-boosted business software for IT, customer support, sales, and marketing teams to make them more efficient and deliver more value for immediate business...
Freshworks has an overall rating of 3.8 out of 5, based on over 2,318 reviews left anonymously by employees. 72% of employees would recommend working at Freshworks to a friend and 67% have a positive outlook for the business. This rating has decreased by 2% over the last 12 months.
Elevate customer service with AI-first omnichannel experiences. Engage with website visitors and product users for sales and customer success. Empower your support team to work together and resolve customer issues faster. Setup a cloud-based call center across 40 countries within minutes.
1 day ago · A s Freshworks pushes towards its first big target of hitting $1 billion in revenues by 2026, its India heritage will be an advantage, says Dennis Woodside, who took over as CEO and president, in ...
