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Submit a support request to the Roblox Customer Service team for help with billing or account issues.
Roblox Support. Roblox Account I need help with my account. Payments, Gift Cards, and Subscriptions I have Premium, Robux, Gift Card, Subscriptions or payment questions. Parents, Safety, and Moderation User Safety and Community Standards.
Roblox Customer Support team assists with Billing and Account issue related questions. Make sure to check our Roblox Help Articles before contacting us. If you need further assistance, review the below information and fill out the Support form.
Please be sure to read our support documents for more ways to keep your Roblox account safe. Submit a support request with Roblox Customer service for help with your account or billing. Discover
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Appeal Your Content or Account Moderation. You can contact the Roblox Appeals team to review the situation if your content or account has been banned or moderated, or any of your content has been blocked or deleted.
Let's look at some steps to take for getting your account back on track. Remove Off-site Downloads or Browser Extensions. You will need to get rid of any malware before recovering your account. If you've accidentally downloaded something from a bad site, this could allow your account to be compromised again.
