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Verint helps you leverage AI and data to unlock CX automation outcomes barely imagined a few years ago. With our open platform you can adopt AI-powered innovation quickly. Add new capabilities at your own pace, based on your business priorities.
Verint Open Platform has been recognized for CX automation leadership as well as excellent customer ratings. We serve thousands of contact centers across the globe, with four million agents currently using our platform and expanding with AI-powered bots.
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Verint isn’t your typical software company, and we don’t have a typical employee, we each bring our own unique voice, perspective, and expertise. We work with roughly 85 of the Fortune 100 companies, power nearly 10 billion interactions per year, have created over 700 new patents and publications, and have won multiple highly coveted ...
Verint's products include the Verint Open Platform, which incorporates AI and behavioral data from customer interactions, along with numerous AI-powered bots and applications for customer engagement. The platform is modular, allowing organizations to selectively implement bots to align with specific business priorities.
The CX Automation Company | Verint® helps the world’s most iconic brands build enduring customer relationships by connecting work, data, and experiences across the enterprise.
Verint Open Platform leverages a variety of proprietary and commercial AI models, including Generative AI. GenAI models are used in several of Verint’s specialized bots in order to summarize interactions, generate virtual assistant responses, and more.
Verint helps organizations adapt to the future of work, eliminate the inefficiencies created by organizational and data silos, and consistently deliver differentiated experiences at scale. Our solutions help iconic brands close the gap created when they lack the resources ...
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Verint Open Platform connects data silos into a unified data hub that can be easily accessed. You can leverage it to empower agents, managers, and executives with insights. With Verint solutions for CX automation, you can turn your contact center into a highly efficient, data-driven operation.
