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  1. All non-medical expenses , OR expenses not relevant to hospitalization or illness, OR expenses disallowed in the Authorization Letter of the TPA / Insurance Co, OR arising out of incorrect information in the pre-authorisation form will be collected from the patient.

  2. Pre-Authorization Form How it Works? Note: This facility cannot be extended to Excluded Hospitals

  3. Chola MS has arrangements with more than 11000 hospitals across India for availing of cashless facility. For availing benefit through reim-bursement mode, advance intimation of at least 48 hours to Chola MS is required for planned hospitalisation and intimation within 24 hours for emergency hospitalisation.

  4. Claims Processing Centre: Shaw Wallace Building, New No. 319, Old No.154, 2nd Floor, Thambu Chetty Street, Parrys, Chennai- 600001 Toll Free Ph No.: 1800 200 5544, Toll Free Fax No.: 1800 425 2200 Pre Authorization Request: faxhealth@cholams.murugappa.com; Queries & Complaints: customercare@cholams.murugappa.com www.cholainsurance.com

  5. All non medical expenses , OR expenses not relevant to hospitalization or illness, OR expenses disallowed in the Authorization Letter of the TPA / Insurance Co, OR arising out of incorrect information in the pre-authorisation form will be collected from the patient.

  6. Download essential documents and forms for Ericson Insurance TPA services.

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