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  2. To ensure that add-ins work as expected in your shared mailbox, we recommend opening the mailbox in the same panel as your primary user mailbox. If you prefer to open the shared mailbox using the Open another mailbox option, we recommend deploying the add-in to both your primary user and shared mailboxes.

  3. Open a shared mailbox in a separate browser window. Send email from a shared mailbox. Use a shared calendar. Learn how to open a shared mailbox in the Outlook Web App. Shared mailboxes let a group of users view and send email, and share a calendar, from a common mailbox.

  4. Dec 12, 2022 · This article explains how to add users to a shared Outlook mailbox, and how to used shared mailboxes in Outlook, on the web, and from a mobile app. These instructions apply to Office 365 for Windows and macOS; Outlook 2019, 2016, 2013, and 2010; Outlook for iOS and Android; and Outlook on the web.

  5. Step-by-Step Guide. Accessing the Shared Mailbox. Sign In: First, sign in to your Outlook account on the web at https://outlook.office.com. Open the Shared Mailbox: On the Outlook main page, click on your profile icon in the top-right corner. Select 'Open another mailbox' from the dropdown menu.

  6. To open the shared mailbox: In the Tools menu, choose Accounts, and select the account that has access to the mailbox. Select Delegation and Sharing. Choose Shared With Me tab. Choose + to add a shared or delegated mailbox.

  7. Oct 11, 2023 · Shared mailboxes are used when multiple people need access to the same mailbox, such as a company information or support email address, reception desk, or other function that might be shared by multiple people.

  8. Mar 7, 2024 · Use a shared mailbox. To learn how users can access and use shared mailboxes, check out the following articles: Open and use a shared mailbox in Outlook for Windows; Open and use a shared mailbox in Outlook on the web; Open and use a shared mailbox in Outlook mobile; Use Exchange Online PowerShell to create a shared mailbox