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  1. Welcome to MyDesk. Select Your Home Region. By ticking the box you verify that you have installed and regularly update anti-virus software on the personal computer used to connect with MyDesk. Log On. Access to MyDesk via Citrix Enterprise Browser is not supported.

  2. This web page informs you that your operating system is not compatible with MyDesk, the secure access portal for Credit Suisse employees and partners. It provides a list of supported operating systems and updates for Zoom VDI and Skype plugins.

  3. Login to MyDesk Shield Device Enrolment Portal and click on Un-Register button next to the device you no longer wish to use MyDesk Shield on. Click 'Yes' to popup Revoke License message. Will I need to uninstall and reinstall MyDesk Shield in order to update it?

  4. Learn how to enroll, register and download MyDesk Shield to your personal device, and how to login using a smart card or an RSA token. Find answers to general, operation and speed test questions about MyDesk Shield.

  5. Forgotten your User-ID or Password?Add a new SecureSign deviceNew to Credit Suisse Direct?System requirements for online banking.

  6. Login. Forgotten your User-ID or Password? Add a new SecureSign device.

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  8. To access MyDesk Shield, you need to enroll your device and install the software. Enter your Credit Suisse email address and the device enrollment code provided to you in your entitlement email.