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You will find a summary of the topics for the most frequently asked questions here. If you can’t find what you’re looking for, you can use the text search function or one of our various contact options.
- My Bookings
After login, you will get an overview of all your bookings...
- Timetable & Flight Status
Providing your mobile phone number in your booking or...
- Lufthansa ID Account
From booking to check-in and beyond – with Travel ID, you...
- Online Check-In
In case you don’t know the airline booking reference or the...
- Webchat
Need help with your Lufthansa booking or flight? Chat with...
- Customer Relations USA
When contacting us via telephone, you can reach us at +1...
- My Bookings
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Access your booking and manage the details, check in, rebook, cancel or request a refund online. Lufthansa does not provide a customer care number for India, but you can contact them via email or social media.
5 days ago · Learn how to complain to Lufthansa about flight disruptions, baggage issues, or other unsatisfactory service. Find out the best ways to contact the airline by phone, email, or online form, and get tips on your passenger rights and compensation.
Need help with your Lufthansa booking or flight? Chat with our digital assistant and get instant answers.
When contacting us via telephone, you can reach us at +1 (516) 738-4422, please be sure to include the following information: Text telephone for hearing impaired (TTY): Please dial 711 and then 800 645 3880 for relaying to the TRS. your first and last name. your daytime telephone number. your e-mail address.
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Please also state your 13-digit ticket number (220-XXXXXXXXXX), your six-digit booking code (e.g. YX12AB), and if you have a query about an existing feedback report, your eight-digit feedback ID (e.g. 12345678). In the case of a baggage irregularity, we need the reference code (PIR) of your lost baggage report (e.g. FRALH12345). Please do not ...