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Connect with customer service by phone, live chat, or social media for all of your Fido questions. What service can we help you with?
Free of charge, from your Fido. +1-514-933-3436 (from the U.S.) or +1-514-925-4590 (from abroad) Business hours: Weekdays 8 a.m. to 9 p.m. Weekends 9 a.m. to 5 p.m. Mandarin and Cantonese: *88 (from your Fido) or. 1-866-888-FIDO (3436) Weekdays from 9 a.m. to 10 p.m. (Eastern Time)
Need help and support with Fido products and services? Check out our FAQs, diagnostic tools, how-to articles, troubleshooting tips, Community Forums and more.
You might want to contact Fido customer support on Twitter at fidosolutions and ask for the service representative for help. It's a dialogue by direct message from an agent. This works best for me when I can't sit by a phone.
Activate online billingopens in a new window. Understanding your online billopens in a new window. Your monthly Fido bills explainedopens in a new window. Your bill after you traveledopens in a new window. View or print your bill with online billingopens in a new window. Check account balanceopens in a new window.
Call 6-1-1 free of charge from your Fido phone or 1-888-481-3436 from another phone) to speak to a Fido representative. If you’re a Fido account holder, you can designate others as authorized users of your account. Find out how.
You should note Fido does not offer customer service via email. You should also note this forum is community-driven and not intended as a venue for customer services. If you would like to further discuss your situation, you would need to contact customer service .
