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  1. Welcome to the USAA Eligibility and Claim Portal. This self-service portal enables providers to: View Member Eligibility. View Member Benefits. View Claim Status. What is needed to obtain information? A one time registration to create your User ID and Password. Including billing Tax ID and NPI. HIPAA validation for each Member verification.

  2. Provider Portal Log On. User ID (Email Address) Password. Please enter the security code as shown above: Forgot Your User ID | Forgot Your Password? New User ?

  3. Account Registration. *Required fields. User ID (Email Address) *. Confirm Email Address *. Contact Name *. Contact Phone # *. Optional Email Address. Security Question 1 *. Security Question 2 *.

  4. Contact Us. For verification of Coverage/Benefits and Claim Status request, Providers Call: 1-877-838-7830. Hours of Operation: Monday - Friday, 7:30 AM to 6 PM Central Time. Mailing Address: PO Box 12750, Pensacola, FL 32591-2750. Provider Portal.

  5. Access provider self-service. Log in. Forgot user ID or password ? Create account. You will be asked to provide the TIN / EIN and correlating NPI for providers you are adding to your account. Most tools and features will be unavailable until a provider is verified and added to your account. Create your account.

  6. Login to your USAA member account for home, life, and auto insurance as well as online banking and investment services.

  7. USAA has insurance, banking and retirement solutions. Here are some of the ways we serve the military, veterans, and their eligible family members. Get auto ID. Pay bills. Transfer money. Get an auto quote. Checking accounts. Home insurance. Credit cards.

  8. Report a claim. Both members and non-members can track or check their claim status. It's quick and easy from your computer or mobile device.

  9. Find a plan. To discuss your options, call us at 855-386-2350. Explore your health coverage options. We offer a variety of plans to meet your specific needs. Comprehensive. Provides full coverage for everyday health. Protects you when you are sick and need more care. Compliant with the Affordable Care Act (ACA) Get a quote. Short-Term.

  10. Call a licensed insurance agent at 800-531-9164 1. For a TTY device, dial 711. Discover the various Medicare insurance plans from USAA, including Medicare Advantage (part c), prescription drug (part d), and Medigap plans.