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Oracle's award-winning support can confront the full range of technical issues facing your enterprise. With a team of on-site engineers, extensive online assistance, and 24x7 phone help, Oracle Support can help you prevent problems, resolve issues, and upgrade to the latest releases.
Take advantage of My Oracle Support before full migration. Oracle global customer support invites you to preview some of the support platform's key capabilities.
Getting Support. Online: Go to My Oracle Support to find answers in the Oracle Support Knowledge Base, submit, update or review your Service Requests, engage the My Oracle Support Community, download software updates, and tap into Oracle proactive support tools and best practices.
My Oracle Support (MOS) provides 24/7 access to a global team of more than 15,000 support and service specialists, digital resources, a customer community, and more. Learn how to register and use MOS, so you can get the support you need, when you need it.
Sign in to search knowledge or bugs, manage service or change requests (RFCs) and more.
Oracle’s award-winning support can address a full range of technical solutions and issue resolutions. With a team of on-site engineers, extensive online assistance, and 24x7 phone help, Oracle Support can help you prevent problems, resolve issues, and upgrade to the latest releases.
Customers with active support contracts should access the My Oracle Support portal to find answers to their technical questions in the Oracle Support knowledgebase, to participate in the My Oracle Support Community, or to submit and update service requests.
The new portal will enable us to deliver improved service management capabilities, including live chat and guided assistance, along with improved reporting and Oracle’s latest Knowledge Management tools. Read the Letter to customers and partners from the Oracle Global Support Shared Services Team.
Oracle Premier Support for Software provides access to product updates and enhancements, as well as technical assistance and support resources to help you maintain your product, optimize performance, and effectively implement new software functionality.
