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Jul 8, 2024 · IndiGo is revamping its website and mobile app with a new UI/UX design, aiming to provide a streamlined and hassle-free booking process for customers. The revamped version is ready for beta testing and will be released to select customers as part of the launch. The airline's Chief Digital & Information Officer, Neetan Chopra, said the new platform will ensure unparalleled convenience.
Jun 26, 2024 · IndiGo has launched 6Eskai, an AI-powered chatbot on WhatsApp, designed to simplify flight bookings and enhance customer service. Developed in collaboration with Google's Riafy Technologies, this feature allows passengers to book flights, check-in, and manage travel queries directly through WhatsApp, supporting multiple languages for widespread accessibility. IndiGo's initiative reflects its commitment to leveraging technology to improve customer experiences and streamline travel processes.
Jul 9, 2024 · PUNE: IndiGo, in a bid to enhance customer experience through digitisation, is revamping the website and mobile app with a new UI/UX design, airline officials said. With a new look and modernised ...
6 days ago · New Delhi: IndiGo co-founder Rakesh Gangwal has joined the board of US low-cost carrier Southwest, nearly 2.5 years after resigning from the board of the Indian LCC after falling out with promoter ...
4 days ago · The Directorate General of Civil Aviation (DGCA) has permitted IndiGo to use Electronic Flight Folders (EFF), allowing the airline to carry pre-flight briefing data like flight plans and weather charts digitally rather than in hard copy. This move is expected to reduce aircraft weight, fuel consumption, and operational costs while enhancing safety and efficiency in flight preparations.
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Jun 28, 2024 · In a statement early Friday, the country’s largest airline IndiGo said: “IndiGo flight operations are impacted due to structural damage to Terminal 1, Delhi Airport because of adverse weather conditions. This has led to flight cancellations at Delhi as passengers are not able to enter the terminal.
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